ppbAccount Director AOR ( Healthcare/ Pharma ) Madrid/Spain /bwill not only have command of agency services but also influence strategic recommendations and client-side decision-making by being seen as the “agency lead” for their assigned brand/portfolio. /ppbLocation: Madrid/Spain /b /ppbKeyword: experience: /b Client Facing Lead, b(AOR) Agency Of Record /b, Patient Centric, Healthcare, Branding, Advertising, Positioning, Commercial Centric, Educational Material, Branding Material /ppbResponsibilities: /b /ph3Leadership Persona /h3ulliAccount lead - Owns several brands or one large brand /liliAn expert in all aspects of a client’s business, being able to speak to the category, across channels/audiences, etc., and to the larger internal teams /liliOversees account(s) totaling$4-6M+ in agency fee /liliPresence – Authoritative (informed) and strategic mindset when meeting with the team, agency leaders, or clients. /liliMasterful communicator with a combination of listening, speaking, and business writing skills; knows when to pick up the phone, when to be at the client, when to email /liliAbility to identify cautionary client/project concerns that warrant proactive agency solutions and escalate to senior agency leadership /li /ulh3Relationship Building /h3ulliTrust and personal equity with all cross-functional team members to be able to rally them when needed to address client needs /liliRegularly works with strategy to provide clear and proactive POVs on brand milestones, competitors, or market events. /liliExternal – Recognized as the leading voice in the clients’ minds /liliConsiders broader ways to “get a seat at the table” by developing relationships with the extended client team (e.g., research team, sales training, medical, etc.) /liliFosters collaboration for innovative client solutions, always looking for ways to serve the client better and to grow their business. /liliManages up with a clear narrative for the account overall; mentors junior staff to improve their performance.



/li /ulh3Operational Proficiency /h3ulliBrand oversight - Accountable for all aspects of projects within the assigned brand/portfolio; and ensuring strategic rationale /liliEnsures junior team members are delivering quality account management deliverables /liliManage the team through the development of more strategic project briefs and ensure client agreement to all assumptions. /liliReview all deliverables to meet quality standards and client expectations /liliManage cross-functional teams to ensure an organized delivery of effective and engaging creative reviews of assets /liliEffectively activates the right people at the right time to connect and drive forward key client/brand workstreams /lilitotal budget by having proactive, ongoing conversations with the project management team and clients/VP to meet revenue goals /liliFinal reviewer/approver of all project estimates, SOWs, and finance trackers to ensure accuracy /liliAccountable for monthly forecasts provided to agency leadership and for transparently addressing issues that may impact agency revenue. /liliResponsible for leading the Phasing Utilization process internally; able to communicate a clear and coherent narrative to explain revenue phasing changes/implications /liliAbility to identify and pull forward tactics to support staff utilization and meet the projected forecast as needed /liliFuture forward thinking to maintain/grow revenue. /li /ulh3Other Skillsets /h3ulliLook for ways to become involved in the agency overall to establish rapport and demonstrate their commitment to growing as a future agency leader. /liliSpearheads the brand planning process with strategy and creative to deliver the most innovative ideas possible and solidify the agency’s role as a strong partner /liliIs capable of having ‘tough’ conversations internally and with clients, but instead handles them with professionalism and dignity to build further trust /liliIdentifies opportunities for live interactions as much as possible, focusing on ensuring the best possible client impression of the agency /li /ul /p #J-18808-Ljbffr

📌 Account Director AOR ( Healthcare/ Pharma ) Madrid Spain
🏢 Indegene
📍 Madrid