ph3Overview /h3 pMoncler Group is specialized in luxury clothing and accessories. We are a group characterized by experientiality, inclusiveness, a sense of belonging to a community, and contamination of different meanings and worlds. /p pOur goal is that Moncler's social channels not only communicate our identity or our products, but also move to meet the interests, tastes and emotions of our community and beyond. /p h3Job Opening /h3 pWe are looking for a bfull‑time Senior Client Advisor /b to complete the team of our boutique in bCalle Serrano, Madrid /b. /p pThe Senior Client Advisor, with impeccable presentation and natural elegance, will guide each single client across the brand’s values and heritage, gaining a strong understanding of the client and their needs and building a profitable, long‑lasting relationship. The Senior Client Advisor is responsible for reaching individual results while also serving as an example, a point of reference and a guide for reaching team targets. /p h3Your Impact /h3 ul liEnsures a unique client experience, creating a long lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment; /li liShows passion,



brand commitment and embodies the brand values and vision; /li liAchieves and cultivates a strong client base to ensure an active and expanding business; /li liPromotes awareness of store’s target and KPIs goals; /li liImplements and maintains company’s visual standards in store, collaborating with visual merchandising team, ensuring replenishment and stock management; /li liWorks with the team effectively and enthusiastically, conveying energy and motivation, being a reliable partner. /li /ul h3Qualifications /h3 ul liStrong previous experience in sales roles in structured fashion luxury/retail companies; /li liProficiency with technological tools and applications; /li liPassionate about retail, client‑oriented and with a commercial mindset; /li liExcellent understanding of the luxury sector and product sensitivity; /li liStrong interpersonal skills; /li liWillingness to evolve in the organisation, willingness to relocate is a plus; /li liFluency in English, proficiency in another language is considered a plus. /li /ul h3We Would Appreciate a Person That Has /h3 ul liStrong team spirit; /li liPrevious international experience both in professional and non-professional contexts; /li liEnthusiasm and a problem‑solving attitude. /li /ul pMoncler is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin color, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees. /p /p #J-18808-Ljbffr

📌 Senior Client Advisor - Madrid Serrano
🏢 Moncler
📍 Madrid