ph3Responsibilities /h3 ul liLead customer onboarding, including training, documentation, and initial deployment support. /li liEnsure smooth installation, commissioning, and integration of AC and DC products. /li liServe as the primary post‑sale contact for key accounts: CPOs, fleets, utilities, municipalities, resellers. /li liDrive customer satisfaction (NPS/CSAT) and manage escalations in close coordination with Support and Service teams. /li liCollaborate closely with Engineering, Product, and Services teams to ensure smooth prospect‑to‑customer transitions and long‑term success. /li liWork with cross‑functional teams (Hardware, Software, Validation) to ensure project feasibility and execution. /li liTrack project milestones, manage risks, and ensure deliverables meet quality and timing objectives. /li /ul h3Requirements /h3 ul li3–5+ years in B2B customer‑facing roles (Customer Success, Account Management, Pre‑Sales,



or Project Management), preferably in infrastructure, energy, or EV charging. /li liProven track record managing large, complex accounts and multi‑stakeholder relationships. /li liStrong relationship management and consultative skills. /li liTechnical understanding of hardware/software solutions, ideally in energy or mobility. /li liFamiliarity with public tender processes, regulatory frameworks, and large contract negotiations. /li liSpanish + English speaking proficiency. /li liProject Tracking and Risk Management experience. /li liInstallation and Commissioning expertise. /li liDocumentation Development skills. /li liCollaboration and Escalation Management abilities. /li liCustomer Satisfaction Focus. /li /ul /p #J-18808-Ljbffr

📌 Customer Success Manager (Barcelona)
🏢 Jobtailor
📍 Barcelona