ppJoin to apply for the bHelp Desk Support Specialist /b role at bTransPerfect /b /ppWe are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 2+ years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats. /ppbWhen applying, please ensure you're submitting your CV in English. /b /ppbResponsibilities include: /b /pulliProvide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) /liliBe able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests /liliPerform on-site analysis, diagnosis, and resolution of workstation and peripheral problems for a variety of end users, and recommend and implement corrective hardware and software solutions, including remote repair /liliAdhere to procedures for logging, reporting and monitoring helpdesk requests /liliMust create a high level of user satisfaction through accurate timely follow up, strong technical skills, good customer communication and relationship building /li /ulpbRequired Skills:



/b /pulliMust be fluent in the English language /liliThe idóneo candidate should have strong interpersonal skills and ability to interact favorably with a wide variety of people /liliHighly self-motivated and with reasoning skills /liliKnowledge of Microsoft Windows Desktop Operating Systems (Windows 10 and 11 PRO) /liliKnowledge of Mac OS X is desirable /liliKnowledge of office productivity software such as Microsoft Outlook, Word, Excel, etc. /liliKnowledge of basic networking and connectivity - DHCP, DNS, Cabling, etc. /liliKnowledge of Antivirus and Spyware removal techniques /liliAbility to quickly diagnose and fix problems /liliAbility to articulate and maintain attention to technical details /liliAbility to open a computer and replace defective components /liliDesire to learn new skills /liliAbility to follow through and document issues as well as resolutions /liliBe able to work in a team-oriented, collaborative environment /liliFamiliar with Microsoft Active Directory a plus /li /ulpBy applying, I confirm I have read and accept TransPerfect's Privacy Policy: /ph3Seniority level /h3ulliEntry level /li /ulh3Employment type /h3ulliFull-time /li /ulh3Job function /h3ulliInformation Technology and Customer Service /li /ulh3Industries /h3ulliTranslation and Localization, IT Services and IT Consulting, and Software Development /li /ulpReferrals increase your chances of interviewing at TransPerfect by 2x /ppWe are not including additional job postings or unrelated signals. This posting focuses on the Help Desk role in London, UK. /p /p #J-18808-Ljbffr

📌 Help Desk Support Specialist (Madrid)
🏢 Transperfect
📍 Madrid