h3Fully remote Customer Support position - Spain /h3h3About the job Fully remote Customer Support position - Spain /h3pAre you a bGerman /bspeaker looking for FULLY REMOTE position from anywhere in Spain, including the islands? /ppJoin our team in a Customer Service position, where you'll professionally address customer inquiries. Enjoy the benefits of Spain rich culture, beautiful landscapes, and vibrant lifestyle. Apply now to be a part of our dynamic team! /ppstrongResponsibilities /strong /pulliResponding promptly to customer inquiries via email or live chat, ensuring clear and professional communication. /liliHandling and resolving customer complaints with empathy and efficiency, aiming for first-contact resolution. /liliProviding product and service information to customers, assisting them in making informed purchasing decisions. /liliProcessing orders, forms, applications, and requests accurately and promptly.



/liliUpselling and cross-selling products or services to existing and potential customers, aiming to meet sales targets. /liliMaintaining detailed records of customer interactions, transactions, comments, and complaints for future reference and analysis. /li /ulpstrongRequirements /strong /pulliNative German /liliExperience in Customer Service preferred but not mandatory /liliAbility to resolve customer concerns and create a seamless customer experience. /liliSoft Skills, advanced Active Listening and Engagement /liliConfident, adaptable and Empathetic /liliPleasant and positive attitude /liliCompetitive salary package for the Spanish market /liliPerformance bonus /liliHealth insurance /li /ulpstrongRelocation package /strong /pulliAssistance with finding accommodation /li /ulpIf you are interested, apply directly or send your CV in English to /p #J-18808-Ljbffr

📌 Fully remote Customer Support position - Spain (Barcelona)
🏢 Cross Border Talents
📍 Barcelona