ph3What is Exoticca? /h3 pExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca’s brand equity is the commitment to “creating life milestones.” We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet. /p pWe are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation. /p h3What is our proposal? /h3 pWe are looking for a B2B Travel Advisor Support to support our travel partners. In this role, you will: /p ul liAssist travel advisors during the booking process /li liProvide product guidance and resolve inquiries /li liGuide travel advisors in using our platform independently /li liAssist with market-specific questions and requirements /li liFollow up on quotes to support conversion /li liContribute to B2B revenue growth when opportunities arise /li /ul pThis position combines customer support with a commercial mindset. It’s ideal for someone who enjoys helping partners while also being motivated by achieving results.br/You will work closely with partners across the American continent markets, gaining exposure to international sales dynamics and developing valuable B2B experience. /p h3What will you do? /h3 ul liSupport travel advisors with inquiries about itineraries, pricing, availability, and policies. /li liPrepare and follow up on quotes to help convert them into bookings. /li liIdentify upselling and cross‑selling opportunities when appropriate. /li liManage booking‑related issues and coordinate internally when needed.



/li liMaintain accurate records in CRM and internal systems. /li liStay up to date with product updates and promotions. /li liCollaborate with Sales, Operations, and Customer Experience teams. /li /ul h3Requirements /h3 ul liFluent in English and Spanish (mandatory). /li liPrevious experience in customer service, sales support, or travel. /li liComfortable communicating with international partners (calls email). /li liOrganized and detail‑oriented. /li liCommercial mindset and proactive attitude. /li liExperience with CRM systems is a plus. /li liKnowledge of GDS (Amadeus) is desirable but not required. /li liPassion for travel. /li libRotating shifts from Monday to Sunday, starting hour from 09:00h up to 18:00h. /b /li /ul h3Education: /h3 ul liBachelor’s degree in hospitality, travel, tourism, or any related field is preferred but not essential. /li /ul h3Technical Knowledge: /h3 ul liWorking knowledge or contact platforms will be helpful. /li liWorking knowledge of CRM systems such as Salesforce will be helpful. /li liTelephone communication and soft skills knowledge will be helpful. /li liKnowledge of GDS systems (preferably Amadeus) is desirable. /li /ul h3Essential Skills: /h3 ul liPassionate about travel and exotic destinations! /li liMaster at communication, listening and soft skills! /li liAble to assess a caller’s needs and provide appropriate recommendations. /li liSelf‑starter, self‑managed, responsible,



dedicated, and tenacious. /li liComfortable and competent in using multiple systems concurrently. /li /ul pNOTE: The following are the major responsibilities of this position and are not intended to cover each aspect of the position as the scope and duties may change or be temporarily altered based on the current business needs of the Company. The basic requirement of every position is to perform all tasks as assigned by the reporting authority. /p h3Benefits /h3 ul liCompetitive compensation package in line with job responsibilities and experience. /li liAdditionally, we propose the use of flexible compensation management for diet, transportation, private health insurance. /li liOffices in Barcelona city. /li liTravel packages at reduced prices! /li liUnlimited coffee, team lunches, English/Spanish lesson, bi‑annual company parties, afterworks. /li liReferral bonus, if you bring people as talented as you. /li liAnd last but not least, becoming part of a fun and motivated multicultural team at an agile and rapid growing organization! /li /ul pJoin Exoticca and play a pivotal role in creating life milestones through unforgettable travel experiences! This is your opportunity to shape the future of a dynamic and innovative travel brand on a general scale. /p pExoticca is an equal opportunity employer. Diversity and inclusiveness are our core. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under European, country, or local law. /p /p #J-18808-Ljbffr

📌 B Travel Advisor Support (España)
🏢 Exoticca
📍 España