ppstrongWho we are /strong /ppBYD Group is a leading high-tech multinational, based in Shenzhen, China. Operating across four core industries , IT, automotive, new energy, and rail transit BYD employs over 300,000 people worldwide. /ppAt BYD Iberia, we are redefining the future of mobility. As part of the world’s leading New Energy Vehicle company, we are committed to building a sustainable, zero-emission future where technology and nature coexist in harmony. /ppstrongYour Mission /strong /ppYou will enhance dealer network performance through data-driven analysis, impactful marketing initiatives, and the deployment of innovative aftersales platforms and loyalty programs. By leading digitalization projects and optimizing processes, you will strengthen customer engagement, service profitability, and overall network efficiency, contributing to a sustainable and customer-centric mobility ecosystem. /ppstrongWhat You’ll Be Doing /strong /ppPerforms market and dealer profitability analyses, develops service offers, and optimizes aftersales processes to improve business performance and network efficiency. Leads key aftersales projects and provides operational and administrative support to the Aftersales Manager. /pullipLeads marketing campaigns, communication activities, CR initiatives, and sales promotions to reinforce service branding, increase customer engagement, and support dealer network performance. /p /lilipDeploy and maintenance aftersales platforms across Dealer nertwork. /p /lilipInterfaces and API developing with Dealers and providers to improve the communication, performance and bussiness analysis. /p /lilipLeadership in aftersales digitalization projects across NSC and Official Dealer network. /p /lilipCustomer loyalty programs definition, development,



launch and monitoring. Auto insurance, Maintenance programs, financing. /p /lilipPricing analysis, manage MKT content and coordinate communications with Dealer network. /p /lilipDevelop AS reports performance dashboards (KPls). /p /li /ulpstrongWhat you bring /strong /pullipBachelor or Master’s degree, or equivalent level acquired through education or work experience. /p /lilip3+ years of experience in a similar role in automotive/E-mobility within an importer or OEM. /p /lilipExcellent written and verbal communication skills in Spanish and English (mandatory). Chinese is a plus. /p /lilipCapability of analysing market trends and after sales performance. /p /lilipAbility to translate technical products or service offerings into compelling value propositions /p /lilipHigh level of attention to detail, time management, and accuracy. Proficient in PowerPoint and presentation skills.br/p /li /ulpstrongWhy Join Us /strong /pullipBe part of a fast-growing, innovative general automotive company. /p /lilipWork closely with top leadership, influencing strategic projects and initiatives. /p /lilipCollaborate in a dynamic, multicultural environment that values proactivity, creativity, and excellence. /p /lilipOpportunity to develop professionally and grow within a leading organization in the electric mobility sectorstrong. /strong /p /li /ulullipAn exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy. /p /li /ulpOur Purpose is tostrongbuild a zero-emission future that reconnects humanity with nature and a World of clean air /strong. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team /p /p #J-18808-Ljbffr

📌 Aftersales Marketing & Digital Transformation Lead (Madrid)
🏢 BYD EUROPE
📍 Madrid