ppWe are looking for a detail-oriented and responsible bJunior Integration Manager /b to join our Integration Team. Our department is divided into specialized sub-divisions, and byou will be working specifically within the Configurator sub-division /b. /p pIn this role, you will focus on setting up and managing technical configurations via our web interface, ensuring maximum accuracy. You will also handle betting rate configurations and collaborate closely with the L2 Support team to address and resolve complex technical queries escalated to the L3 level. /p pThis is an idóneo opportunity for someone with a basic technical background or support experience who thrives in structured environments and wants to grow within a dynamic team. /p h3Requirements /h3 ul liAt least 1 years in the L2 technical support: Resolving tickets coming from L1; tracking and passing tickets to L3, which the candidate himself cannot handle; /li liAt least Upper-Intermediate English both written and verbal, you should be able to engage in tech-relating conversations; /li liExperience with supporting systems built on client-server architecture; /li liExperience in working with browser-based developer console; /li liBeing confident in troubleshooting network issues; /li liAbility to work with technical documentation - reading, writing from scratch, maintaining existing one; /li liKnow how to multitask: you will have to do many things in parallel; /li liAnalytical mindset: be able to approach a problem in a comprehensive way; /li liBe able to cope with routine /li /ul h3Responsibilities /h3 ul liYou will handle tickets coming from L1 support, no direct interaction with end users.



Tickets in terms of complexity are mixed. There are both quite simple, there are also those when it is necessary to dig deep into the logs. If you have a desire and ability, there will be more complicated things and less simple ones; /li liSupport will create and manage existing technical configurations needed to make the product work. No prior experience is required for this, we will train /li /ul h3Would be a plus /h3 ul liExperience in working with Grafana, Kibana, Jira; /li liProject management experience; /li liAbility to work remotely for long periods of time; /li liAdvanced English will be a big plus; /li liTechnical education in any field; /li liAny technical experience above L2 helpdesk - plus: devops sysadmin programming /li liAdditional languages with special focus on: Spanish; /li liExperience in online gambling /li /ul h3Benefits /h3 ul liJoin us to be a part of the international iGaming market of a Top European Solutions provider; /li liA nice bonus system as a cool addition to your salary; /li liUnlimited vacation and sick leave. Yes, we care about people; /li liInvesting in your growth. You have a budget for self-study; /li liHealthcare coverage for Ukrainian and other EU countries; /li liConsultations with a corporate psychologist; /li liCompensation for foreign language courses; /li liGifts for personal life events; /li liWith us, you will no longer see hyper-control and micromanagement; /li liYou can choose work format: fully remote, office or hybrid /li liModern work equipment; /li liFriendly team, that will understand and support you; /li liFlexible working hours based on tasks completion. From 9:00-11:00 AM. /li /ul /p #J-18808-Ljbffr

📌 Junior Integration Manager(Technical Support (España)
🏢 GoReel
📍 España