Marketing Customer Support Agent –German Speaker
Location: Lisbon, Portugal | On-site Employment Type: Full-time
Languages: German + English Monthly salary: 1300 Euro gross Role
Overview We are looking for an German -speaking Marketing Customer
Support Agent to support advertisers on a digital advertising
platform. This role focuses on paid campaign support, digital
marketing assistance, and advertiser experience , requiring strong
marketing knowledge and customer service skills. Key
Responsibilities Support advertisers with paid campaign setup,
optimization, and troubleshooting Provide guidance on campaign
performance and platform tools Deliver high-quality customer
service to marketing clients Assist clients via phone, email, or
chat Maintain accurate documentation in internal systems Schedule




Initial schedule (12-hour window): Monday to Sunday: 07:00 – 19:00
Shifts: 07:00 – 16:00 or 10:00 – 19:00 2 rotational days off
Requirements Fluent German and English Experience in paid campaign
management (mandatory) Degree in Marketing or a related field
Proven experience in Digital Marketing Previous experience in a
Contact Centre or Service Program for an Advertising Technology
company Strong understanding of social media platforms and digital
advertising fundamentals Customer-oriented mindset with strong
communication skills Ability to work independently and as part of a
team

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