ppWith 1,000+ professionals and over a decade of experience, we have built an environment where talent is trusted, supported, and continuously challenged to grow. /p h3People First /h3 ptrust, respect, and professional development /p h313% turnover rate /h3 pwell below market average /p h3Cutting-edge IT projects /h3 pwith general clients and modern technologies /p h3Personalized training /h3 pup to €1200/year /p h3Real flexibility /h3 pto work in your own way /p h3Active tech communities /h3 pto learn and share /p h3Fun /h3 pand yes… we also know how to have fun /p pWe have an exciting opportunity to provide IT technical support to end users and ensure the smooth operation of workplace services. The role combines user support, incident management and workstation administration in a corporate environment. /p ul liManage, track and resolve incidents and service requests through bJira Cloud and Jira Service Management /b /li liProvide onsite and remote support to end users /li liAdminister and maintain bActive Directory and related policies /b /li liInstall,



configure and deploy workstations and end-user equipment /li liCreate and maintain technical documentation and knowledge base articles /li liEnsure proper categorization, prioritization and follow-up of support activities /li liVocational Training (IT) or higher education in a related field /li liSolid knowledge of bWindows environments /b /li liExperience with bActive Directory and policy management /b /li liKnowledge of bTCP/IP networking /b /li liAdvanced knowledge of bMicrosoft Office /b /liliExperience with bJira Cloud and Jira Service Management /b /li liAbility to document solutions and maintain knowledge management practices /li /ul h3Model /h3 pHybrid (2 days onsite / 3 days remote) /p pIf this opportunity sounds interesting, feel free to share your profile — we will be happy to provide more details /p ul liWill have access to confidential information related to Capitole and the project they are working on. /li liMust comply with the security policies and internal policies of the company and the client. /li /ul /p #J-18808-Ljbffr

📌 IT Support Specialist (Madrid)
🏢 Capitole
📍 Madrid