pPlanet Planet is seeking a Customer Success Manager (PMS) to drive satisfaction and retention of our PMS and payments solutions for existing hotel customers. The role is based in Madrid, with a dedicated direct sales office and a hybrid work model. /ppYou will engage with current PMS users (Hotsoft, Protel On-Premise and Protel Cloud), upsell add-ons, maintain Salesforce records, and work with cross-functional teams to meet KPIs. Fluency in German and English is required. /p #J-18808-Ljbffr