pulliAct as the technical interface for the company’s energy storage products, providing professional technical support to distributors, installers, and service partners throughout project delivery and after-sales processes /liliResponsible for onsite installation guidance, commissioning, testing, and troubleshooting of energy storage systems, with the ability to quickly identify and resolve system issues /liliSupport technical analysis for residential and CI ESS projects, including communication, EMS, inverter, and battery system related issues /liliHandle customer complaints and technical escalation cases, coordinate internal resources, and drive issue resolution to improve customer satisfaction /liliMaintain close communication with RD and product teams, provide feedback on onsite issues and product improvement suggestions, and support continuous product optimization /liliCollect and organize onsite operational data, service reports, and technical documentation to ensure accurate and complete service records /liliProvide technical training to distributors, installers, and service partners, covering product installation, commissioning,



maintenance, and troubleshooting /li /ulh3Qualifications /h3ulli:Bachelor’s degree or above in Electrical Engineering, Automation, Renewable Energy, or related field /lilisExperience in energy storage, photovoltaic, inverter, battery systems, or related electrical industries is preferre /lilidSolid electrical and system knowledge with the ability to independently analyze onsite issues and perform troubleshootin /liligHands-on experience in onsite installation, commissioning, or technical servic /lilieFamiliarity with communication protocols such as Modbus, CAN, and TCP/IP is preferre /lilidStrong communication and coordination skills, with the ability to collaborate efficiently with customers, installers, and internal team /lilisCustomer-oriented, proactive, and capable of working independently and driving problem resolutio /lilinFluent in both Spanish and English as working language /lilisWillingness to travel within Europe when require /li /ul /p #J-18808-Ljbffr

📌 Technical Service Engineer (Barcelona)
🏢 AlphaESS Europe
📍 Barcelona