ph3Rooms Operations Management Trainee Programme (8–12 Months) /h3 pES-Barcelona /p pbYour mission should you choose to accept it... /b /p pAt bThe Social Hub /b, we’re redefining hospitality by creating vibrant spaces where travelers, students, professionals and locals connect, work, stay and grow together. We’re looking for an ambitious bRooms Operations Management Trainee /b to join our team in Barcelona. This is a structured b8–12 month development programme /b designed for hospitality students in their bthird year of studies or above /b who are ready to gain hands‑on operational experience and prepare for their first leadership role. If you’re passionate about people, operations and creating memorable guest experiences, this programme will give you the opportunity to develop the skills, confidence and business knowledge needed to succeed in hotel operations. /p pbIn case you don’t know who we are (ahem): /b /p pKnown for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal and UK with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going general. /p pbWhat You’ll Do: /b /p pThroughout the programme, you’ll rotate across our bFront Office /b and bHousekeeping /b departments, working alongside experienced leaders and gaining exposure to the day‑to‑day management of one of our largest hubs. /p h3Front Office Operations /h3 ul liDeliver exceptional guest experiences throughout the guest journey. /li liLearn the daily operation of a busy Front Office. /li liManage guest requests,



service recovery and problem‑solving. /li liCoordinate arrivals, departures and room allocations. /li liSupport upselling initiatives and revenue opportunities. /li liParticipate in daily operational briefings and shift leadership. /li /ul h3Housekeeping Operations /h3 ul liLearn how to manage room inventory and productivity. /li liConduct room quality inspections. /li liCoordinate room readiness with Front Office. /li liMonitor cleanliness and brand standards. /li liSupport preventive maintenance and quality improvement initiatives. /li liWork closely with external contractors and suppliers. /li /ul h3Leadership Hotel Operations /h3 ul liParticipate in management meetings. /li liLearn workforce planning and operational scheduling. /li liAnalyse operational KPIs and guest satisfaction. /li liSupport departmental projects and continuous improvement initiatives. /li liCollaborate with Maintenance, Food Beverage, Membership and Events teams to understand the full hotel operation. /li liTake ownership of projects that improve efficiency and the guest experience. /li /ul h3What you’ll learn /h3 pBy the end of the programme, you’ll have developed practical experience in: /p ul liFront Office Operations /li liHousekeeping Operations /li liGuest Experience Management /li liQuality Brand Standards /li liOperational Planning /li liHotel Performance KPIs /li liProject Management /li /ul pMost importantly, you’ll have developed the operational and leadership skills expected from a bFront Office Supervisor, Housekeeping Supervisor or Duty Manager /b, preparing you for your first management opportunity in hospitality.



/p pbWho You Are: /b /p pWe’re looking for someone who is eager to learn, enjoys taking responsibility and wants to build a long‑term career in hospitality. /p ul liCurrently studying bHospitality Management, Tourism or a related degree /b. /li liIn your b3rd year of studies or above /b. /li liAvailable for ba minimum of 8 months /b (12 months preferred). /li liFluent in English Spanish is a must. /li liPassionate about hospitality and guest experience. /li liCurious, proactive and solution-oriented. /li liComfortable working in a dynamic, fast‑paced environment. /li liReady to challenge yourself and grow into a leadership role. /li /ul pbWhat We Offer: /b /p ul liAn amazing work environment with a fantastic vibe and lots of positive energy. /li liOn the job coaching and guidance. /li liMonthly compensation for your internship. /li liThe opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry. The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change /li liA first glimpse into the world of Hospitality with one of the most innovative players in the market. /li liAccess to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks? /li liA wonderful workplace to call home with, dare we say it, fun colleagues. /li /ul pWho you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture . Your authenticity keeps our team diverse . Come as you are. /p /p #J-18808-Ljbffr

📌 Rooms Operations Management Trainee Programme (8–12 Months) (Barcelona)
🏢 The Social Hub Group
📍 Barcelona