ph3About The Job /h3 pBased at Mandarin Oriental Punta Negra, Mallorca, as the Social Media Manager, you will be responsible for developing and implementing social media strategies in order to increase online presence and improve marketing and sales efforts of the resort and its outlets. This position works closely with different departments to develop and execute the storytelling at the resort. /p h3Responsibilities /h3 ul liWith the guidance of the Director of Marketing Communications, design and implement the hotel’s social media and e-commerce strategy with KPIs. /li liProactively plan creative, compelling, and targeted social media activity and campaigns. /li liStay informed of upcoming trends and developments within the field of social media. /li liResearch and develop new ways to leverage social content to improve performance. /li liSetting KPIs for social media agencies and using relevant social media monitoring tools to manage all the resort’s social channels. /li liConduct competitive analysis of studies on competition and provide recommendations on content changes for the resort’s social channels. /li liOversee and manage all social media accounts for the resort, including each FB outlet, while leading community management strategies and daily engagement for every account. /li liPrepare and implement the annual social media content strategy in accordance to brand. /li liPlan and execute social media influencer campaigns, working closely with local and/or international influencers / KOLs and with the Public Relations agency. /li liCollaborate create and execute social media campaigns that will generate leads, drive quality traffic and fans/follower’s engagement. /li liPrepare monthly reports on social media for distribution to department heads and executive committee.



/li liWork closely with various departments to produce quality content for social media. /li liWriting, commissioning, and editing materials a range of key hotel audiences for use across all social media platforms. /li liPlan, organize and oversee all social media photography / videography sessions. /li /ul h3Experience and Education /h3 ul liBachelor’s degree in Marketing, eCommerce Management, or a related field. /li liMinimum of 2 years of solid experience in a similar role, preferably within the luxury hospitality sector (resort experience is considered a plus). /li /ul h3Technical Skills /h3 ul liExcellent communication skills with an articulate and compelling communication style. /li liStrong writing ability, capable of adapting tone and style to different audiences and communication platforms. /li liProven project management skills with a demonstrated ability to manage multiple priorities effectively. /li liStrong attention to detail and organisational skills. /li liCreative mindset with the ability to think innovatively and work with flair and imagination. /li liStrong communication skills in English and Spanish, both written and spoken. /li /ul h3Our Commitment to You /h3 ul liLearning Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. /li liMOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. /li liHealth Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. /li /ul pWe’re Fans. Are you? /p /p #J-18808-Ljbffr

📌 Social Media Manager (Palma)
🏢 Mandarin Oriental
📍 Palma