ph3About The Role /h3 pWe are looking for a Customer Service Representative (f/m/d) to join our Medical Products Team in Barcelona. The perfect candidate should love to deliver functionally excellent customer service in different languages. /p pThis is a temporary position for 12 months and will be located in Barcelona, with the possibility of a hybrid work arrangement. /p h3Responsibilities /h3 ul liResponsibility for the entire order fulfilment process – receiving and processing orders including emergency orders, using ERP systems /li liArranging deliveries in cooperation with our European warehouse and processing invoices through liaison with our European Accounting Service Centre /li liProviding our customers with basic product and pricing information. Daily interaction with mainly hospitals and clinics, as well as a variety of internal customers, located across the countries /li liAbility to communicate proficiently in the appropriate language and engage effectively across cultures, as well as adapt to the country specific processes /li liGiving input on ways to improve the quality of our business leading to better efficiency and enhanced quality of service /li /ul h3Required Qualifications /h3 ul liProven Customer Service experience in an international environment. /li liProactive problem solver with flexibility and the ability to multi task. /li liHigh attention to detail, as well as excellent organizational skills and time managerial skills. /li liAbility to manage,



organize and prioritize own workload /li liCommitted to quality and providing a professional and responsive customer experience, supporting Gore´s business results. /li liOpen communication, resilient and impact aware. /li liFlexibility to work in different teams, depending upon business needs. /li liSkilled in working with ERP/IT systems, plus experience of eCommerce solutions is very welcome. /li liFluent in Spanish, Italian and English. /li /ul h3What We Offer /h3 pOur success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow. /p pWe provide benefits that offer choice and flexibility and promote overall well-being. And in keeping with our belief that every Associate should share in the collective success of the enterprise; we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for “profit-sharing”. Learn more at gore.com/careers/benefits /p pGore is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a protected veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations. /p /p #J-18808-Ljbffr

📌 Customer Service with Spanish and Italian - Hybrid (Barcelona)
🏢 W. L. Gore & Associates
📍 Barcelona