04 ago
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airapps
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Madrid
ph3bAbout Air Apps /b /h3 pAt Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide. /p pOur long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. /p pJoin us on this journey to redefine resource management—and change lives along the way. /p h3bThe Role /b /h3 pAs a bCommunity Manager /b at Air Apps, you will be responsible for bbuilding, growing, and engaging our user community /b across bforums, social media, and user groups /b. You will foster a positive and inclusive environment, facilitate discussions, and create strategies to keep users engaged and connected to our brand. /p pThis role requires bstrong communication skills, creativity, and a passion for community engagement /b to enhance user experience, increase brand loyalty, and strengthen our community presence. /p ul lipThis is a bfully onsite position /b, based at our office in Lisbon, where you will collaborate closely with cross‑functional teams in person and contribute to a dynamic and fast‑paced environment. bWe are open to support with relocation efforts.
/b /p /li /ul h3bResponsibilities /b /h3 ul lipDevelop and execute bcommunity engagement strategies /b to grow and support user communities. /p /li lipManage and moderate bforums, social media groups, and user discussion platforms /b. /p /li lipEngage with users by bresponding to questions, moderating discussions, and fostering positive interactions /b. /p /li lipOrganize and promote bcommunity events, webinars, and QA sessions /b. /p /li lipCollaborate with bmarketing, product, and support teams /b to ensure a seamless user experience. /p /li lipMonitor and analyze bcommunity engagement metrics /b to optimize strategies. /p /li lipIdentify and activate bbrand advocates, ambassadors, and superusers /b. /p /li lipStay up to date with bcommunity management trends, tools, and best practices /b. /p /li lipDevelop and maintain bcommunity guidelines and policies /b to ensure a safe and welcoming space. /p /li lipAddress user concerns and elevate issues to the appropriate teams when necessary. /p /li /ul h3bRequirements /b /h3 ul lipAround b3+ years /b of experience in bcommunity management, social media management, or customer engagement /b. /p /li lipExperience managing bonline communities, forums, or social media groups /b (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms). /p /li lipStrong written and verbal communication skills,
with the ability to engage and inspire users. /p /li lipExperience with bcommunity-building tools and analytics platforms /b. /p /li lipAbility to bhandle sensitive situations, mediate conflicts, and enforce community guidelines /b. /p /li lipExperience planning and executing bcommunity-driven events or initiatives /b. /p /li lipPassion for building meaningful relationships and fostering bbrand loyalty /b. /p /li lipAbility to banalyze engagement data /b and adjust strategies accordingly. /p /li lipExperience in bfast‑paced digital environments /b with a user‑centric mindset. /p /li /ul h3bWhat benefits are we offering? /b /h3 ul lipbApple hardware /b ecosystem for work. /p /li lipbAnnual Bonus /b /p /li lipbTop‑tier Health and Life Insurance /b for peace of mind. /p /li lipbTransportation Budget /b to support your commute needs. /p /li lipbCoverflex /b benefits package for meal allowances, well‑being, and more. /p /li lipbChildcare /b support. /p /li lipbAir Conference /b - an opportunity to meet the team, collaborate, and grow together. /p /li lipbPension Fund /b to support your long‑term financial planning. /p /li lipbUrban Sports Club /b membership to keep you active. /p /li lipbMeals 100% free /b at the hub. /p /li /ul h3bDiversity Inclusion /b /h3 pAt Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. /p /p #J-18808-Ljbffr
📌 Community Manager, Madrid
🏢 airapps
📍 Madrid