Viking provides roadside assistance services in
Norway, Sweden, Denmark, and Finland. Additionally, we assist
drivers throughout Europe via our network and international
partners. We ensure the efficient and safe mobility of vehicles,
passengers, no matter where the breakdown occurs. We assist in
Norwegian, Swedish, Finnish, Danish and English languages. As a
customer service consultant, your tasks will involve receiving and
responding to phone inquiries from our customers who need roadside
assistance. The customers may find themselves in vulnerable
situations and our job is to help and assist them in these
situations. It is important to us that they receive the right
assistance. You will often be the first person a customer talks to
when something has happened on the road. We are looking for
employees who work well independently and are passionate about
delivering excellent service to our customers. As a customer
service consultant, you will work as part of a larger team that
helps and supports each other when needed. To accomplish this task,
you will work in various systems to solve the challenges as
effectively as possible. Additionally, you will assist our partners
in the insurance and automotive industry with various questions
related to roadside assistance. To succeed in this role, we would
like you to possess the following skills:



Experience in customer
service Fluent in Norwegian or high level of understanding
norwegian language (written and verbal) and used to working with
Norwegian customers. Proficient in English, both spoken and written
Good knowledge of data/technology/systems A clean criminal record
is a prerequisite You will fit right in at Viking if you: value
good work ethics have strong teamwork skills excel in communication
are comfortable working both individually and in a team being at
ease with data and phone as work tools. are detail oriented and
enjoy complex tasks are solution-oriented both with customers and
colleagues are curious and eager to acquire new knowledge thrive in
a fast paced environment and adapt easily to change wants to be a
part of a solid team with strong culture For the right candidates,
we can offer: Brand new offices in Fuengirola, Málaga A great work
environment with experienced and curious colleagues Comprehensive
and structured training excellent opportunities for personal and
professional development A rotating schedule within 24/7 operations
Competitive conditions + benefits Long term contract Will You be
our new colleague? We look forward to hearing from you!
Applications will be reviewed ongoing. Starting month planned to
March.

📌 Norwegian speaking Customer service consultants-Fuengirola (Andalucía)
🏢 VIKING
📍 Andalucía