ph3Responsibilities /h3 ul liTaking, confirming and inputting customer orders /li liMonitoring customers and liaising closely with commercial, logistics and quality departments /li liInputting purchase orders /li liDealing with customer queries and responding in a timely manner /li liSending requested quality documents to customers and liaising with the Quality team when necessary /li liSending product samples to customers when required, including handling samples in the office or coordinating with warehouses /li liSending price quotes to customers, liaising with the Product Management team and collecting necessary information /li liAssisting with lead qualification /li liArranging and following up on samples /li liLogging opportunities and quotes in the CRM system /li liSupporting sales reps with follow ups on open quotes, opportunities and sample requests /li liUpdating CRM data to ensure sales reps have accurate and up to date information /li liAssisting with the preparation of tender documents or contract renewals /li liActing as the first point of contact for internal requests on behalf of the sales team /li liEnsuring sales reps are informed of any customer issues,



delays or operational changes /li liLiaising with the Finance team on the creation of new customers and the updating/uplifting of credit limits /li liMonitoring shipments to customers when necessary and ensuring high levels of customer service /li liReviewing and controlling stock levels for key accounts, ensuring sufficient inventory for contracts /li liProducing reports for senior managers /li liMaking travel arrangements for senior managers and, as required, for members of the commercial team /li /ul h3Requirements /h3 ul liFluency in English and French is essential /li liProven experience in a commercial, sales support, or analytical role. /li liStrong attention to detail with the ability to manage multiple priorities in a fast-paced environment. /li liExcellent communication, interpersonal, and customer service skills (internal and external). /li liAdvanced Excel proficiency (e.g., pivot tables, VLOOKUP, formulas); Power BI or similar BI tools are highly desirable. /li liSound understanding of CRM and/or ERP systems and their functionalities. /li liConfident interpreting data and providing actionable insights to support commercial teams. /li liProfessional, proactive, and results-driven with a strong business acumen. /li liAble to work under pressure, meet deadlines, and adapt to an evolving business environment. /li liCommitment to customer service (internal and external) /li /ul /p #J-18808-Ljbffr

📌 Sales Support Specialist, French Speaker (Barcelona)
🏢 Jobtailor
📍 Barcelona