ph3Responsibilities /h3 ul liActively listen to and evaluate the needs of international travelers and property suppliers /li liAddress and clarify customer inquiries regarding reservation details, service features, and payment processing /li liDeliver accurate, helpful, and timely information through phone and email channels /li liNavigate complex customer scenarios with a calm mindset /li /ul h3Requirements /h3 ul liNative or bilingual proficiency in Icelandic (C2 level) /li liAdvanced level of English /li liComfortable utilizing digital workspaces, specifically Office 365 and CRM databases /li liPrior experience in customer service or contact center environment /li liExcellent interpersonal skills and a goal-oriented mindset /li /ul h3Soft Skills /h3 ul liactive listening /li licustomer service /li liinterpersonal skills /li ligoal-oriented mindset /li liproblem-solving /li licommunication /li lievaluation /li liclarification /li litimeliness /li licalm mindset /li /ul /p #J-18808-Ljbffr

📌 Icelandic Speaking Customer Advisor (Barcelona)
🏢 Jobtailor
📍 Barcelona