ppGerman-Speaking Customer Support Advisor – Sofia, Bulgaria /p pLive, Work, and Thrive in One of Europe's Most Dynamic Capitals! /p pAre you looking to launch an international career while enjoying an exceptional quality of life? A leading general customer support team in Sofia, Bulgaria, is seeking enthusiastic German speakers to support a prestigious, high-end Swiss telecommunications provider. /p h3Compensation Financial Benefits /h3 ul liBase Salary: €1,636.14 gross / month /li liBilling Skills Bonus: €102.25 gross / month /li liUnlimited Sales Bonus: Driven individuals and top performers regularly earn over €1,000+/month on top of their base. /li liMonthly meal vouchers /li liFull private health insurance /li liFully covered Multisport card (access to gyms, pools, and fitness studios) /li liPaid, structured 5-week onboarding and training program /li /ul h3Why Move to Sofia? /h3 pSofia perfectly balances a bustling career hub with a laid‑back, adventurous lifestyle. It stands out as one of Europe's most affordable and exciting capitals: /p ul liOne of the lowest costs of living in the EU—your money goes much further here. /li liA thriving international expat community, modern cafés, trendy restaurants, and a diverse nightlife. /li liVitosha Mountain is just minutes from the city center, offering world‑class hiking in the summer and skiing/snowboarding in the winter. /li liEasily plan weekend road trips to Greece, Serbia, Romania, and Turkey. /li /ul h3Your Role Responsibilities /h3 ul liAs a brand ambassador for a leading Swiss telecom provider,



you will deliver outstanding service via inbound channels, ensuring customer satisfaction while naturally spotting opportunities to add value. /li liHandle inbound inquiries from German‑speaking customers. /li liAnalyze and resolve administrative and technical topics (product features, billing, etc.). /li liUpdate internal databases and customer management systems accurately. /li liCollaborate with internal teams and elevate complex cases when necessary. /li /ul h3Work Schedule Flexibility /h3 ul liRotating shifts scheduled between 09:00 and 22:00, Monday to Sunday. /li liOptions for 8‑hour, 6‑hour, and 4‑hour shifts to help match your lifestyle. (Note: Potential future late shifts until 01:00 may be introduced later). /li liBased in a modern, high‑tech office environment at Mega Park, Sofia. /li liStart fully office‑based to bond with your team. After 4 months, you qualify for a hybrid schedule (2 days remote, 3 days office) based on meeting standard KPIs. /li /ul h3Growth Career Progression /h3 pYou aren't just taking a job; you are starting a career path. With a structured 5‑week paid training program, you will be set up for absolute success. This project is expanding rapidly, meaning internal promotions happen frequently. Successful advisors regularly move into roles such as: /p ul liTeam Leader /li liQuality Trainer or Sales Coach /li liSubject Matter Expert (SME) /li /ul pReady to take the leap? Apply today to start your international adventure in Sofia! /p /p #J-18808-Ljbffr

📌 German Customer Advisor – Sofia (Barcelona)
🏢 CB Talents
📍 Barcelona