ppbAt /b Lexroom, we set the bar for legal AI—clear, fast, and built for trust. /p pIn just a few years, what began as an idea has become a reliable platform adopted by bthousands of legal professionals across Europe /b. /p pOur mission is clear: bmake the law faster, clearer, and more reliable /b, giving lawyers, law firms, and companies the time and confidence to focus on what truly matters. /p pWe’re growing fast, backed by top-tier investors and a world-class team committed to rigor, clarity, and impact. /p pToday, Lexroom is a btrusted partner /b, shaping the evolution of legal AI with the same rigor and precision that define our product. /p h3Join us as Customer Success Manager /h3 pWe are looking for a Customer Success Manager to build Lexroom's Spanish customer base from the ground up. You will be the bfirst dedicated CS hire for the Spanish market /b, owning the full portfolio of Spanish customers end to end. The product already won in Italy, with the numbers to prove it. Spain is next, and you own it. /p h3Your key responsibilities /h3 ul liOwn the full Spanish customer portfolio from handover to renewal, with a clear goal: keep every customer (retention first) and grow each account through proactive upsell and uplift. /li liRun a proactive, commercial CS motion. You do not wait for customers to call. You call them, spot the opportunity in every conversation, and bring it home. /li liBe the single point of contact for Spanish customers, from onboarding and product expertise to support requests, gathering feedback and feeding it back to Product and Marketing. /li liAdapt the Italian playbook to Spain, importing what works and localizing it for the Spanish market. /li liOwn your numbers: build dashboards, monitor KPIs, and report on the health and growth of your portfolio.



/li /ul h3What we're looking for /h3 ul li2 to 4 years in Customer Success or account management, ideally at a SaaS, tech, or software company. Exposure to legal or professional-services customers is a plus. /li liA commercial mindset. You see every customer touch as a chance to add value and expand the account. Direct sales experience is a plus, not a requirement. /li liCRM fluency. Experience working a portfolio in a CRM; HubSpot is a plus. /li liComfort building in a fast-moving market and staying hands-on, including operational support, while the market scales. /li liLanguages: native-level Spanish and fluent English are required. Italian is a plus (the team is based in Milan). /li /ul h3How we work /h3 pLexroom is building the platform where legal work gets done. Founded in Milan in 2023, we are the legal AI built data-first for civil-law Europe: a proprietary base of 6M+ verified legal sources, used today by 8,000+ law firms and in-house legal teams. We recently closed a USD 50M Series B led by Left Lane Capital, with investors including Base10 Partners and Eurazeo, bringing total funding to over USD 73M, to expand across Europe starting with Spain and Germany. /p pWe move fast and accurate, own outcomes, and say what we mean. Impact is defined by execution, not by title. /p h3What Sets Us Apart /h3 h3An Exceptional Team. /h3 pAt Lexroom, you’ll work alongside top talent in tech and legal AI. /p pOur focused teams operate with purpose and autonomy,



so every contribution delivers visible results. /p pYou’ll collaborate with people who pair innovation with rigor, curiosity with discipline, ambition with depth. /p h3Growth that Matters /h3 pWe hire exceptional people to make a difference—and we give them space to lead. /p pYour work will shape the future of legal technology and set new standards for the field. /p pImpact is defined by vision and execution, not by age or title. If you’re ready to take responsibility, you’ll find real opportunities to grow and lead high-stakes projects. /p h3Rewarding Your Contribution /h3 pWe value excellence and share success: /p ul liAnnual Salary Range: €35,000/45,000 OTE /li liEquity Package: Align your growth with the company’s long-term success. /li /ul h3Benefits That Matter /h3 ul liHybrid Work: Split your time between working from home and collaborating in our Milan office three days a week, with flexibility. /li liHealth Insurance: Comprehensive coverage to ensure peace of mind. /li liMeal Vouchers: Daily support to make your lunch breaks easier. /li liPerformance Bonuses: Rewards tied directly to measurable results. /li liTeam Retreats Off-sites: Dedicated time to connect, collaborate, and spark bold ideas. /li /ul h3Hiring process and timeline /h3 ul liIntro call with our Talent team: motivations, fit, and the essentials /li liInterview with the hiring manager and the area lead: your experience and potential for the role /li liPractical exercise: a real customer scenario you prepare in advance, then a live call simulation /li /ul h3About Lexroom.ai /h3 pAt Lexroom.ai, ambition meets discipline and purpose. We're not just building a product—we're setting a new standard for the legal world. /p pCompensation Range: €35K - €45K /p /p #J-18808-Ljbffr

📌 Account Manager | Spanish Market (Milan) (Madrid)
🏢 Lexroom
📍 Madrid