ppWerfen is a growing, family‑owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong. /p h3Overview /h3 h3Job Summary /h3 pThe IT Operations Area Manager will be in charge of comprehensively and strategically managing the area's projects and operations, ensuring customer satisfaction, providing a high level of service and maximizing efficiency and profitability. /p ul liManage the planning and implementation projects. Maintain all appropriate project deliverables and responsibilities; for example, project scheduling, risk management, change management, issue management and status reporting. /li liMonitor project implementations for accuracy and timeliness to ensure the focus on successfully achieving the project goals. /li liOversee all aspects of execution, including identifying and solving problems. The IT Ops Area Manager will ultimately be responsible for assuring the projects are on budget and on time and delivered with the expected value to the practices and stakeholders. /li /ul h3Responsibilities /h3 h3Key Accountabilities /h3 ul liGlobal and strategic control of area projects. /li liStrategic and global planning and its review with the Area Manager. /li liEnsuring customer satisfaction on services. /li liPerform periodical IT Operations planification. /li liReview, support and communicate IT Operation reviews, /li liEnsure operations are in compliance with company policies and best practices. /li liEnsure that up-to-date, relevant and sufficient technical documentation of recent implantations is available to the IT Support. /li liGuarantee the activity report by the team. /li liSupervising and controlling IT Operations KPIs. /li liOther duties as assigned by the IT Operations Manager, /li liParticipate in pre‑sale activities and in the response and preparation of tender documents. /li liSelection and performance of human resources. /li liManage and evaluate human resources, define training needs and strategies, /li liControl and validate expenses for team members. /li liVacation approval and staff backup arrangement. /li liEnsure adoption of Quality and Regulatory policies. /li liAdopt the Corporate Ethic Code. /li /ul h3Networking/Key relationships /h3 pTo be determined based on department needs,



to include interactions such as: /p ul liGood communication with IT Ops Specialists, Business Unit Manager HITS, Product Specialist, Product Managers and IT Support Staff. /li liGood communication with Multi‑online and Integration Manufacturer Staff. /li liFluent relationship with others business lines and their needs. /li liFluent relationship with the Area Managers, the Key Account Managers and Sales Application Specialist HITS in Werfen Spain and Portugal. /li /ul h3Qualifications /h3 h3Minimum Knowledge Experience required for the position /h3 ul libEducation: /b Bachelor related to technical knowledge, industrial organization knowledge or IVD knowledge. /li libExperience: /b Project Manager Professional Certification or experience in IT Project Management (More than 3 years). /li liKnowledge regarding clinic laboratory organization (minimum 5 years’ experience is required). /li liVMWare Administration Certification or experience in Virtual Machines. /li liKnowledge and experience in Operating Systems Administration. /li liOracle Administration Certification or experience in Database Administration. /li liWildFly Administration Certification or experience in Applications Servers. /li liHL7 Protocol Certification or experience in communications Protocols • LEAN certification or experience in process optimization. /li liHas to prove good track of success managing people. /li /ul h3Skills Capabilities /h3 pThe ideal candidate for this position will exhibit the following skills and competencies: /p ul liLeadership and ability to persuade and negotiate. /li liOrganizational and time management skills. /li liStrong analytical skills and strategic thinking. /li liHigh degree of autonomy and proactivity. /liliHigh degree of tolerance to pressure and ability to resolve conflicts. /li liUnderstands information systems business flows. /li liHigh resolution capacity. /li liAssertive attitude and orientation to build meaningful relationships. /li liAbility to combine a adaptable and open‑mind attitude, with that of influencing and impacting the organization. /li liWithin the job's Location Area: Up to 65% of the annual working time. /li liWithin the scope of Spain/Portugal: Up to 30% of the annual working time. /li liType‑B driving licence is required.



/li /ul h3People Manager Core Competencies /h3 h3Building Talent /h3 pPlanning and supporting the development of individuals’ knowledge, skills, and abilities so that they can fulfill current or future job responsibilities more effectively. /p h3Customer Focus /h3 pEnsuring that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ and own organization’s needs; promoting and operationalizing customer service as a value. /p h3Decision Making /h3 pIdentifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences. /p h3Driving for Results /h3 pSetting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. /p h3Driving Innovation /h3 pCreating an environment (culture) that inspires people to generate novel solutions with measurable value for existing and potential customers (internal or external); encouraging experimentation with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions. /p pEstablishing and sustaining trusting relationships by accurately perceiving and interpreting own and others’ emotions and behavior; leveraging insights to effectively manage own responses so that one’s behavior matches one’s values and delivers intended results. /p h3People Manager Accountabilities /h3 pEffectively carries out the expectations of Werfen People Managers as defined in Werfen’s Role of the Manager program. Among others this includes maintaining regular, at minimum once a month, and transparent communication with the team through effective use of formal one‑on‑one meetings with direct reports and team meets. Managing performance issues and conflict proactively; uses judgement in consulting with department leadership and Human Resources. Responsibility for the team´s compliance in terms of training, and fulfilment of their tasks and objectives as well as onboarding of new employees and development of the existing team. /p pWerfen appreciates and values diversity. We are an Equal Opportunity/Affirmative Action Employer M/F/D/V. /p /p #J-18808-Ljbffr

📌 IT Ops Area Manager (Barcelona)
🏢 Werfenlife
📍 Barcelona