ph3ServiceNow Solution Architect – ITOM /h3pRemote · Spain /ph3About the role /h3pWe're looking for a ServiceNow Solution Architect with deep expertise in IT Operations Management (ITOM) to join our ServiceNow Business Group. You will provide technical leadership and design end-to-end ITOM solutions — covering Discovery, Service Mapping, and Event Management — working closely with clients, technical teams, and business stakeholders to deliver scalable, high-quality implementations. /ph3Why join us? /h3h3HIGH-IMPACT PROJECTS /h3pWork on demanding digitalization initiatives or build solutions from the ground up. This is where your expertise makes a real difference. /ph3CUTTING-EDGE TECH /h3pStay sharp with the latest ServiceNow capabilities and emerging technologies. We invest in keeping you ahead of the curve. /ph3FULLY REMOTE IN SPAIN /h3pWork from wherever you're most productive. No relocation, no commute, full flexibility. /ph3CONTINUOUS LEARNING /h3pAccess to top learning platforms to deepen your expertise or pick up new skills you've been putting off. /ph3A TEAM THAT HAS YOUR BACK /h3pTalented colleagues who collaborate, support, and push each other to deliver quality work. /ph3GLOBAL EXPOSURE /h3pWork alongside international teams in a truly multicultural environment. /ph3A CLEAR CAREER PATH /h3pGrow vertically into greater responsibility or horizontally into new technologies. You decide the direction. /ph3What's in it for you /h3ulliRestaurant tickets for every working day /liliPermanent contract — we're investing in a long-term relationship /liliFlexible benefits:



Gympass and nursery tickets through our adaptable retribution scheme /liliReferral bonus — bring great people in and get rewarded /liliCompetitive salary and bonuses — let's talk numbers on our first call /li /ulh3What you'll bring /h3ulli3+ years of hands-on experience with ServiceNow ITOM implementations /liliCIS-Discovery, CIS-ITOM, or CIS-Event Management (at least one required) /liliHands-on experience with ServiceNow ITOM modules: Discovery, Service Mapping, and Event Management /liliMID Server configuration, troubleshooting, and performance optimization /liliExperience integrating ServiceNow with monitoring and observability tools such as SolarWinds and Dynatrace /liliAPI integration experience using REST, SOAP, and JSON /liliKnowledge of IT infrastructure: networking, servers, and cloud environments (Azure preferred) /liliStrong communication, facilitation, and thought leadership skills /liliProfessional working proficiency in both Spanish and English (B2 or above) — required for client-facing meetings, calls, and workshops /li /ulh3What you'll do /h3ulliProvide technical leadership and guidance across ServiceNow ITOM implementations /liliDesign elegant,



scalable solutions that improve how stakeholders and organizations work /liliConfigure, troubleshoot, and optimize MID Server performance across complex environments /liliLead integrations between ServiceNow and monitoring and observability tools /liliDesign and implement API integrations using REST, SOAP, and JSON /liliProvide input on IT infrastructure architecture including networking, servers, and cloud environments /liliPresent technical architecture solutions clearly to project teams and client stakeholders /liliLead and mentor junior team members throughout the delivery lifecycle /liliCollaborate with the team on creative and effective design solutions /liliReview project documentation to ensure quality and compliance /liliInteract and consult directly with clients on technical and architectural matters /liliLead project design and documentation from start to finish /liliCompile requirements and define ServiceNow-based solutions for customers /liliCollaborate with SMEs, solution architects, and technical architects to define technical direction /liliAct as a recognized Architect or Design Authority, providing input on ServiceNow design /liliSupport implementation programmes for complex, enterprise-scale solutions /liliEstablish and enforce design standards and best practices throughout the delivery lifecycle /liliSupport pre-sales activities including scoping, estimates, and statements of work /li /ulpReady to lead enterprise-scale ITOM implementations on the ServiceNow platform? /p /p #J-18808-Ljbffr

📌 ServiceNow Solution Architect – ITOM (Barcelona)
🏢 Cognizant
📍 Barcelona