ppAt Acertto Talent Linkers, we specialize in the recruitment of highly qualified professionals at an international level. You can find our job openings at acertto.es. /ppWe are currently seeking bCustomer Service Agents /b for an international company operating in a bdigital and service-oriented environment /b. This role will be part of a growing customer service operation based in bValencia /b, supporting multiple European markets within an international and collaborative environment. /ppThe selected candidates will play a key role in delivering a bhigh-quality customer experience /b, acting as the first point of contact for customers and contributing to the continuous improvement of service quality as the company scales its operations. /ph3Main Responsibilities /h3ulliManage customer requests and incidents via phone, email, chat and other digital communication channels /liliDeliver clear,



professional and solution-oriented support to customers and service providers /liliEnsure issues are resolved efficiently while maintaining a high level of customer satisfaction /liliMonitor the quality of services delivered on the platform and take appropriate action when standards are not met /liliApply internal procedures and service guidelines to guarantee consistency and quality /liliAccurately record customer interactions, cases and outcomes in CRM and support tools /liliEscalate complex or sensitive situations to senior team members when required /liliWork closely with internal teams to ensure effective case resolution /liliShare customer insights and recurring issues to support continuous service improvement /li /ulh3Requirements /h3ulliNative or fluent bFrench /b, with professional proficiency in bEnglish /b /lilibMinimum 3 years of experience /b in customer service, customer support or customer success roles /liliStrong communication skills, both verbal and written /liliCustomer-oriented mindset with attention to detail and service quality /liliAbility to remain calm and professional in high-pressure situations /liliComfortable working with digital tools, CRM systems and support platforms /liliInterest in working in a fast-growing, technology-driven environment /lilibSpanish is a plus /b /li /ulpAt bAcertto Talent Linkers /b, we strongly believe in diversity and inclusion. We recruit exclusively based on talent, with no distinction of gender, age, origin, religion or orientation. /p /p #J-18808-Ljbffr

📌 Customer Service Agent – French Speaking (Comunidad Valenciana)
🏢 Acertto Talent Linkers | Local & Global Recruitment
📍 Comunidad Valenciana