04 ago
|
The lemon Consulting
|
Barcelona
04 ago
The lemon Consulting
Barcelona
Location: Barcelona, Spain Target Starting Date: July
13, 2026 Job Description: Are you a natural problem-solver who
loves helping others? We are seeking a native or near-native Danish
speaker to join our international customer experience team in the
vibrant city of Barcelona. In this role, you will support users of
a major integral travel and accommodation platform, ensuring seamless
booking experiences and delivering exceptional service. Key
Responsibilities: Act as the primary point of contact for
Danish-speaking users via phone, email, and live chat. Assist
customers with inquiries regarding reservations, booking
modifications, cancellations, and special requests. Troubleshoot
customer issues with empathy, efficiency, and a solution-oriented
mindset. Maintain a high level of product knowledge to provide
accurate information and build long-term customer trust.
Requirements: Native or professional fluency in Danish with strong
written and verbal English communication skills. Prior experience
in customer support, tourism, or hospitality is highly valued but
not mandatory. Excellent interpersonal and active listening skills.
Ability to multitask in a fast-paced environment and navigate
multiple digital tools simultaneously. What We Offer: Competitive
salary package with performance bonuses. Full relocation support
for candidates moving from abroad. Comprehensive initial training
and ongoing professional development. A dynamic, diverse, and
inclusive workspace in beautiful Barcelona.
📌 Danish Speaking Customer Service Representative (Barcelona)
🏢 The lemon Consulting
📍 Barcelona