ph3About The Role /h3 pAt Santander, we are building a globally connected and locally adapted Data AI organization. As a Data AI Change Management Specialist, you will contribute to support the adoption of our Data AI portfolio across geographies and functions. You will collaborate in designing and implementing change management strategies that accelerate adoption, align with regulatory and cultural contexts, and create long-term value through sustained transformation. It’s an ideal role for someone passionate about how people, structure, and process come together to drive sustainable transformation in a complex, global organization. /p h3Key Responsibilities /h3 ul liHelp mobilize and sustain a general-local Change Champion network by providing guidance, materials and follow-up. /li liContribute to the assessment of organizational readiness and cultural maturity by collecting inputs, preparing documentation, and synthesizing feedback. /li liSupport the delivery of change actions within high-impact use cases and initiatives, ensuring alignment with the broader change experience. /li liTrack adoption metrics and assist in collecting feedback to help measure the effectiveness and sustainability of change efforts. /li liCollaborate with cross-functional teams (Business, Technology, Talent, Compliance) to support the integration of change activities into their operational plans. /li liSupport the deployment of organizational models and team structures aligned with Santander's Data AI operational framework.



/li /ul h3What You’ll Bring /h3 ul li3–5 years of experience in transformation, enablement, change management or operating model deployment in large or matrixed organizations. /li liFamiliarity with Data AI initiatives and how they impact organizational roles, governance, and collaboration models. /li liExperience supporting multi-stakeholder projects, particularly involving business, technology, data, and compliance areas. /li liStrong communication skills with the ability to translate strategic structures into clear, actionable frameworks for teams. /li liHigh level of organizational awareness and stakeholder engagement, particularly in federated or global environments. /li liProficient in English (C1 minimum). /li /ul h3What We Offer /h3 ul liThe opportunity to contribute to one of the most ambitious Data AI transformations in the financial sector. /li liA strategic role at the intersection of change, enablement, and operating model design. /li liExposure to global stakeholders and the ability to impact how Santander embeds AI across its organization. /li liA collaborative team environment committed to responsible, human-centred transformation. /li /ul h3LOCAL COMPLIANCE /h3 pSantander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates. /p /p #J-18808-Ljbffr

📌 AI Change Management Specialist (Madrid)
🏢 Santander
📍 Madrid