ppFERO is building the next generation of eCommerce payment technology. We help merchants maximize conversion, streamline operations, and deliver seamless checkout experiences through our Smart Checkout platform, payment orchestration, merchant tooling, and data-driven insights. Our mission is to make online payments faster, smarter, and more profitable for merchants worldwide. /ppWe're a fast-scaling startup where product decisions ship quickly and every team member has real ownership. You'll join at a moment where the products you launch will directly shape how thousands of merchants get paid. /ph3About the role: /h3pWe are looking for a hands-on Technical Product Owner to help turn business and merchant needs into clear, deliverable product work. /ppYou will work closely with engineering, QA, support and commercial teams to manage the backlog, clarify requirements and help deliver improvements across our checkout, merchant tools and eCommerce integrations. /ppThis role is adecuado for someone with a solid product foundation who enjoys getting into the detail, solving practical problems and learning how technical systems are built. /ppYou do not need to be a payments expert. What matters most is that you understand APIs, are familiar with eCommerce and are comfortable working closely with engineers. /ph3What you'll do: /h3ulliOwn and maintain the backlog for a technical engineering team. /liliTurn business requirements, merchant feedback and technical discussions into clear user stories and acceptance criteria. /liliPrioritise work based on merchant impact, business value, technical effort and urgency. /liliRun sprint planning, backlog refinement, reviews and retrospectives. /liliWork closely with engineers and QA throughout delivery, helping resolve questions, edge cases and blockers.
/liliCoordinate product releases across checkout, merchant tools and API-driven integrations. /liliReview API documentation and translate technical requirements into practical product decisions. /liliInvestigate merchant issues with support and engineering, helping identify the root cause and the right next action. /liliGather feedback from merchants and internal teams and turn it into actionable product improvements. /liliDefine and monitor product metrics such as checkout conversion, error rates and product usage. /liliHelp improve how the product team documents decisions, communicates progress and organises delivery. /liliSupport post-launch monitoring to confirm that features are working as expected and delivering value. /li /ulh3What we are looking for: /h3ulliAround 2 years of experience as a Product Owner, Product Manager, Business Analyst or similar role within a technical product team. /liliExperience working on eCommerce, SaaS, marketplaces, digital platforms or API-based products. /liliA practical understanding of APIs, integrations, webhooks and how different systems exchange information. /liliFamiliarity with eCommerce platforms such as WooCommerce, Magento, Shopify or similar. /liliExperience writing user stories, acceptance criteria, product requirements or technical specifications. /liliExperience working directly with software engineers and QA teams.
/liliComfortable running agile ceremonies and managing a product backlog. /liliStrong problem-solving skills and a willingness to investigate issues rather than immediately passing them to someone else. /liliAble to bring structure to ambiguous conversations and turn them into clear actions and decisions. /liliComfortable working with basic product data and using metrics to support prioritisation. /liliClear written and verbal communication skills in English. /liliCurious, proactive and keen to develop deeper technical and payments knowledge. /li /ulh3You will be a great fit if: /h3ulliYou are comfortable asking engineers questions and challenging assumptions respectfully. /liliYou can move between speaking to a merchant, reviewing an API document and refining a backlog ticket. /liliYou do not need every process to be perfectly defined before getting started. /liliYou are happy to roll up your sleeves and help wherever the team needs you. /liliYou are looking for a role where you can learn quickly and take on more ownership over time. /liliYou have experience with checkouts, Ecommerce or a start up enviroment /liliYou have experience with Jira and Confluence /li /ulh3What we offer: /h3ulliHigh-impact work with fast feedback loops from your first weeks. /liliDirect exposure to merchants, engineers and senior decision-makers. /liliThe opportunity to learn about eCommerce payments /liliA hands-on environment where you can quickly grow your technical product skills. /liliReal ownership over features, integrations and product improvements. /liliA clear path towards broader product ownership as the company scales. /liliA collaborative team that values initiative, curiosity and practical problem-solving. /li /ul /p #J-18808-Ljbffr
📌 Technical Product Owner (Madrid)
🏢 FERO
📍 Madrid