ppThe IT Operations Area Manager will be in charge of comprehensively and strategically managing the area's projects and operations, ensuring customer satisfaction, providing a high level of service and maximizing efficiency and profitability. /pulliManage the planning and implementation projects. Maintain all appropriate project deliverables and responsibilities; for example, project scheduling, risk management, change management, issue management and status reporting. /liliMonitor project implementations for accuracy and timeliness to ensure the focus on successfully achieving the project goals. /liliOversee all aspects of execution, including identifying and solving problems. The IT Ops Area Manager will ultimately be responsible for assuring the projects are on budget and on time and delivered with the expected value to the practices and stakeholders. /li /ulh3Key Accountabilities /h3ulliGlobal and strategic control of area projects. /liliStrategic and global planning and its review with the Area Manager. /liliEnsuring customer satisfaction on services. /liliPerform periodical IT Operations planification. /liliReview, support and communicate IT Operation reviews, /liliEnsure operations are in compliance with company policies and best practices. /liliEnsure that up-to-date, relevant and sufficient technical documentation of recent implantations is available to the IT Support. /liliGuarantee the activity report by the team. /liliSupervising and controlling IT Operations KPIs. /liliOther duties as assigned by the IT Operations Manager, /liliParticipate in pre-sale activities and in the response and preparation of tender documents. /liliSelection and performance of human resources. /liliManage and evaluate human resources, define training needs and strategies, /liliControl and validate expenses for team members. /liliVacation approval and staff backup arrangement. /liliEnsure adoption of Quality and Regulatory policies. /liliAdopt the Corporate Ethic Code. /li /ulh3Networking/Key relationships /h3pTo be determined based on department needs, to include interactions such as: /pulliGood communication with IT Ops Specialists, Business Unit Manager HITS, Product Specialist, Product Managers and IT Support Staff. /liliGood communication with Multi-online and Integration Manufacturer Staff. /liliFluent relationship with others business lines and their needs. /liliFluent relationship with the Area Managers,



the Key Account Managers and Sales Application Specialist HITS in Werfen Spain and Portugal. /li /ulh3Minimum Knowledge Experience required for the position /h3ulliEducation: Bachelor related to technical knowledge, industrial organization knowledge or IVD knowledge. /liliExperience: Project Manager Professional Certification or experience in IT Project Management (More than 3 years). /liliKnowledge regarding clinic laboratory organization (minimum 5 years’ experience is required). /liliVMWare Administration Certification or experience in Virtual Machines. /liliKnowledge and experience in Operating Systems Administration. /liliOracle Administration Certification or experience in Database Administration. /liliWildFly Administration Certification or experience in Applications Servers. /liliHL7 Protocol Certification or experience in communications Protocols /liliLEAN certification or experience in process optimization. /liliHas to prove good track of success managing people. /li /ulh3Skills Capabilities /h3pThe ideal candidate for this position will exhibit the following skills and competencies: /pulliLeadership and ability to persuade and negotiate. /liliOrganizational and time management skills. /liliStrong analytical skills and strategic thinking. /liliHigh degree of autonomy and proactivity. /liliHigh degree of tolerance to pressure and ability to resolve conflicts. /liliUnderstands information systems business flows. /liliHigh resolution capacity. /liliAssertive attitude and orientation to build meaningful relationships. /liliAbility to combine a versátil and open-minded attitude, with that of influencing and impacting the organization. /liliWithin the job's Location Area: Up to 65% of the annual working time. /liliWithin the scope of Spain/Portugal: Up to 30% of the annual working time. /liliType-B driving licence is required. /li /ulh3People Manager Core Competencies /h3h3Building Talent /h3pPlanning and supporting the development of individuals’ knowledge, skills,



and abilities so that they can fulfill current or future job responsibilities more effectively. /ph3Customer Focus /h3pEnsuring that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ and own organization’s needs; promoting and operationalizing customer service as a value. /ph3Decision Making /h3pIdentifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by /ppestablishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences. /ph3Driving for Results /h3pSetting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. /ph3Driving Innovation /h3pCreating an environment (culture) that inspires people to generate novel solutions with measurable value for existing and potential customers (internal or external); encouraging experimentation with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions. /ppEstablishing and sustaining trusting relationships by accurately perceiving and interpreting own and others’ emotions and behavior; leveraging insights to effectively manage own responses so that one’s behavior matches one’s values and delivers intended results. /ph3People Manager Accountabilities /h3pEffectively carries out the expectations of Werfen People Managers as defined in Werfen’s Role of the Manager program. Among others this includes maintaining regular, at minimum once a month, and transparent communication with the team through effective use of formal one-on one meetings with direct reports and team meets. Managing performance issues and conflict proactively; uses judgement in consulting with department leadership and Human Resources. Responsibility for the team´s compliance in terms of training, and fulfilment of their tasks and objectives as well as onboarding of new employees and development of the existing team. /p /p #J-18808-Ljbffr

📌 IT Ops Area Manager (Barcelona)
🏢 Werfen
📍 Barcelona