pulliAre you motivated by supporting public sector organizations and helping them successfully manage procurement and technology acquisition processes? /liliDo you enjoy coordinating documentation, preparing quotations and proposals, and ensuring compliance in a structured and fast-paced environment? /liliWould you like to grow your career while working closely with public sector stakeholders, procurement teams, and sales professionals? /li /ulpbPractical Information /b /ppLocation: bMadrid, Spain /b | Work Arrangement: bHybrid /b | Visa Requirements: bEU citizenship or valid Spanish work permit required /b | Language Requirements: bSpanish, English /b /ppAs our new bPublic Sector CSM /b, you will play a key role in supporting public sector customers and internal sales teams throughout the procurement lifecycle. You will ensure quotations, proposals, and procurement documentation are prepared accurately and delivered on time, contributing to an outstanding customer experience. /ppWorking closely with Business Development Managers, procurement teams, partners, and public sector stakeholders, you will coordinate tender activities, framework agreements, and day-to-day account administration. Your work will help government organizations navigate procurement processes efficiently while supporting strategic business opportunities. /ppbKey Responsibilities /b /pulliBuild and maintain strong working relationships with public sector customers, procurement contacts, partners, and internal teams. /liliPrepare accurate quotations, proposals,



and supporting documentation for public sector opportunities. /liliCoordinate documentation for tenders, framework agreements, and public procurement processes, ensuring compliance with requirements. /liliPartner with Business Development Managers to support account development and public sector sales initiatives. /liliMaintain accurate customer records, contractual documentation, and procurement-related information. /liliSupport order processing and respond proactively to customer and partner requests. /liliMonitor procurement timelines, documentation requirements, and key submission deadlines. /liliContribute to RFI, RFP, and public tender responses while continuously developing knowledge of procurement practices, licensing programmes, and technology solutions. /li /ulpbJob Requirements /b /ppbEssential: /b /pulliFluency in Spanish y English. /liliValid authorization to work in Spain. /liliStrong organisational and administrative skills with excellent attention to detail. /liliExcellent written and verbal communication skills. /liliAbility to manage multiple priorities while working to deadlines. /liliExperience preparing quotations, proposals, contracts, or procurement-related documentation. /li /ulpbDesirable:



/b /pulliExperience supporting public sector customers or government organisations. /liliFamiliarity with public procurement, tender management, framework agreements, CRM platforms, or technology licensing environments. /li /ulpbWhat’s on Offer /b /pulliThe opportunity to build your career within a growing technology business focused on the public sector. /liliExposure to strategic government projects and public procurement initiatives. /liliA hybrid working model that supports flexibility and collaboration. /liliOngoing learning through product, licensing, and procurement training. /liliA collaborative team culture that values knowledge sharing, operational excellence, and professional growth. /li /ulpbCompany description /b /ppSoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.br/Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.br/Join a general team where you can build your skills, work with leading technologies, and make a real impact for our customers. /p /p #J-18808-Ljbffr

📌 Public Sector Customer Success Specialist (Madrid)
🏢 SoftwareONE
📍 Madrid