04 ago
|
Doofinder
|
Madrid
pDoofinder is seeking a Technical Support Agent in Madrid to diagnose, troubleshoot and resolve technical issues for customers using our search platform. You will engage via email, calls and 1:1 meetings, digging into logs and requests to reach root causes and ensure customers maximize the value of the tool. /ppWork closely with the Development team to escalate issues when needed, maintain strong customer relationships, and collect feedback to improve the product and support processes. /p #J-18808-Ljbffr
📌 Technical Support Specialist - SaaS, EU-ready, Multilingual (Madrid)
🏢 Doofinder
📍 Madrid