ph3Luxury Digital Sales Clienteling Manager /h3 pWe are currently supporting a newly launched luxury house in the watchmaking and fine jewellery sector. /p pThe company is building its commercial organisation from the ground up and is looking for a Luxury Digital Sales Clienteling Manager to help shape its direct-to-consumer business, reporting to the Head of Sales and working closely with the Founder. /p h3Before applying, please note: /h3 pThis is not a retail boutique position. /p pWe are specifically looking for professionals who have built their careers in: /p ul liLuxury e-commerce /li liPersonal shopping through digital channels /li liLuxury customer relationship management /li /ul pCandidates whose experience is primarily based in physical retail stores or boutique sales environments will unfortunately not be considered. /p h3The Role /h3 pYou will be responsible for managing and converting inbound opportunities generated through: /p ul liE-commerce /li liSocial media /li liEvents /li liReferrals /li liVIP client introductions /li /ul pYou will build long-term relationships with high-net-worth clients and deliver a highly personalised luxury experience through phone, email, WhatsApp, video consultations and CRM-driven clienteling.



/p pSuccess in this role will be measured not only by the quality of the customer experience delivered, but also by your ability to generate sales, increase client lifetime value and develop repeat business. /p h3What We're Looking For /h3 ul li5+ years of experience in luxury digital sales, luxury e-commerce or digital clienteling /li liProven experience managing affluent or HNW clientele remotely /li liStrong CRM mindset (Salesforce experience is a plus) /li liExperience selling luxury products online /li liAbility to convert enquiries into revenue while maintaining a premium customer experience /li liFluent English + one additional language (German, French or Spanish highly valued) /li liWillingness to relocate to Palma de Mallorca /li /ul h3Why Join? /h3 pThis is a rare opportunity to join a luxury brand at the very beginning of its journey. /p pYou won't inherit an existing structure or playbook. You will help build it. /p pYou will work closely with the Head of Sales and have direct visibility with the Founder, with real impact on how the brand develops its client experience, digital sales strategy and long-term customer relationships. /p pConfidential search. Full details will be shared with shortlisted candidates. /p /p #J-18808-Ljbffr

📌 Luxury Digital Sales & Clienteling Manager (Palma)
🏢 TACTIC TALENT
📍 Palma