Patrique Mercier Recruitment FR is pleased to offer an excellent opportunity for a Spanish Speaking Customer Service Agent to join a dynamic team in Bulgaria.

This role comes with a fully paid relocation package, making it adecuado for individuals eager to advance their customer service career in a vibrant and international work environment.

Responsibilities

- Provide outstanding customer service to Spanish-speaking clients via phone, email, and chat.
- Handle inquiries related to products, orders, returns, and general customer support.
- Resolve customer complaints efficiently and professionally to ensure high satisfaction.
- Maintain accurate documentation of customer interactions within the CRM system.
- Stay up-to-date with products and services to assist customers effectively.
- Collaborate with team members to enhance overall customer experience.
- Participate in training to continuously improve product knowledge and service skills.

Requirements

- Fluency in Spanish and English, both spoken and written.




- Relevant experience in customer service is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills with a customer-focused attitude.
- Proficiency in customer service software and Microsoft Office tools.
- Detail-oriented and well-organized.
- Willingness to relocate to Bulgaria; relocation costs fully covered by the company.

Benefits

- Comprehensive training fully covered
- Secure employment along with opportunities for career growth
- Competitive salary
- Extra health insurance options
- Access to over 50 benefits and services tailored to your needs
- A welcoming international workplace culture
- Ongoing support and learning opportunities
- 1500 euro singing bonus
- Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live

Required Skill Profession

Information And Record Clerks

📌 spanish speaking customer service agent work in Bulgaria paid relocation (Alicante (Alacant))
🏢 Patrique Mercier Recruitment By Nellie
📍 Alicante (Alacant)