At TP , we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

We are currently looking for a Customer Service Advisor to work for our Portuguese market.

Responsibilities

- Handle incoming calls and provide excellent customer service
- Assist customers with inquiries, issues, and complaints
- Provide accurate and timely information
- Follow company guidelines and procedures
- Work effectively as part of a team

- C2 level of Portufuese
- C1 level of English or Spanish
- Previous customer service experience preferred
- Excellent communication skills
- Ability to work night shift hours
- Strong problem-solving skills
- Ability to work effectively in a team environment

What we offer

- 38.5 hours/week. Day schedules between 9:00 am to 7:00 pm, from Monday to Sunday
- Salary: €18.065 gross/year - Temporary contract
- Individual career paths to grow within the project
- We are one of the world's largest provider of contact center services
- Engage in an excellent work environment and team building activities.
- Dynamic and international environment

📌 Customer Service Advisor - Portuguese market (Madrid)
🏢 Sin nombre
📍 Madrid