Get ready for the career adventure of a lifetime in sunny Valencia, Spain! At weWow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe’s most renowned and fastest-growing brands. Join our incredible international community of passionate professionals, where personal and professional growth is essential.
How to WOW.
- Provide top-notch support to C2C customers via phone, email, and chat
- Collaborate with customers to identify effective solutions
- Brainstorm with colleagues to enhance the Customer Experience
- Handle troubleshooting, innovation, and change management daily
- Utilize the latest technology and AI to develop expertise
- Manage payment inquiries from sellers and buyers on various platforms
- Improve Trustpilot reviews and company NPS through exceptional service
- Flag and escalate customer queries while proposing suitable solutions
- Optimize business processes to enhance the customer journey
The WOW factor.
- Native German and C1 level in English
- Customer service is second nature to you, prior experience in the field is an advantage
- Exceptional communication skills that facilitate meaningful interactions
- Proactive and solution-oriented mindset to tackle challenges effectively
- Ability to think outside the box and consistently deliver customer solutions
- Proficient with computers and possess lightning-fast typing skills
The extras you’ll love.
- Experience a vibrant start-up culture while collaborating with some of the coolest brands in Europe
- Breakfast and lunch on us – because fueling your day matters
- Spanish health insurance – we've got your well-being covered
- Free Spanish classes – unlock a new language and immerse yourself in the local culture
- Career growth opportunities – take your skills to the next level with endless development paths
- Monthly events and socials – from boot camps to the coolest team-building activities, we know how to keep things exciting
- Relocation support – we’ll help you settle into Spain smoothly, from handling admin to offering tips on local life
Join us for more than just a job—be part of an unforgettable journey!