Mercier Consultancy MD is thrilled to announce a remote opportunity for Danish Speaking Customer Service Representatives specializing in IT Support Services. This position allows you to work from the beautiful landscapes of Greece while providing top-tier support to our clients in the IT industry. If you are passionate about technology and enjoy helping others, this role is perfect for you!

Key Responsibilities

- Engage with customers to resolve IT-related inquiries and provide support via phone, email, and live chat in Danish.
- Assist customers with troubleshooting technical issues and guide them in using IT products and services effectively.
- Educate clients on software features, updates, and best practices to enhance user experience.
- Accurately document all interactions and resolutions in the CRM system.
- Collaborate with technical support teams to ensure quick and effective resolution of issues.




- Stay updated on industry trends and product developments to provide informed customer assistance.

- Fluency in Danish (both written and spoken) is essential; proficiency in English is a plus.
- Previous experience in customer service, particularly in the IT support sector, is preferred.
- Strong communication and interpersonal skills with a focus on customer satisfaction.
- Excellent problem-solving skills, with the ability to think critically under pressure.
- Familiarity with CRM software and customer service technologies.
- A self-motivated individual with the ability to work independently in a remote environment.
- Availability to work versátil hours as needed to accommodate customers in different time zones.

1. Competitive Monthly Salary
2. 2 Extra Salaries Per Year
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. And Much More...

📌 Danish Speaking Customer Service for IT Support Services - Work Remote In Greece (Barcelona)
🏢 Sin nombre
📍 Barcelona