04 ago
|
Importante grupo
|
España
04 ago
Importante grupo
España
Mercier Consultancy MD is thrilled to offer a unique opportunity for Dutch Speaking Customer Service Representatives for a leading tech company based in Greece. This is a fully remote position for candidates residing in Greece. If you're tech-savvy and have a passion for providing outstanding customer service, we invite you to join our team and help customers navigate their inquiries while supporting their technology needs.
Key Responsibilities
- Respond to customer inquiries about tech products and services via phone, email, and chat in Dutch.
- Assist customers with troubleshooting technical issues and guide them on effective use of products.
- Provide information on product features, updates, and technical specifications.
- Document all customer interactions accurately in the CRM system to ensure seamless service.
- Collaborate with technical and sales teams to resolve issues and improve customer satisfaction.
- Stay informed on the latest trends and updates in technology to provide relevant assistance to customers.
- Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus.
- Previous experience in customer service, particularly in the tech sector, is preferred.
- Excellent communication and interpersonal skills with a proactive approach.
- Strong problem-solving abilities with a customer-centric focus.
- Comfortable with technology and able to learn new systems quickly.
- Experience with CRM software and general computer applications is desirable.
- Must reside in Greece and be available to work adaptable hours as necessary.
1. Competitive Monthly Salary
2. 2 Extra Salaries Per Year
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. And Much More...
📌 Dutch Speaking Customer Service for Tech Company in Greece - Remote In Greece (España)
🏢 Importante grupo
📍 España