Key Responsibilities

- Act as a trusted advisor for Norwegian-speaking business clients regarding cloud products and solutions

- Provide technical and solution-oriented support via phone, email, and virtual meetings

- Guide customers through onboarding, adoption, and optimization of cloud technologies

- Understand client needs and recommend suitable features, upgrades, and configurations

- Troubleshoot technical inquiries and collaborate with internal support teams when needed

- Maintain accurate customer documentation and records within CRM systems

- Stay up-to-date with cloud product updates, features, and industry best practices

- Support customer retention and satisfaction through proactive follow-ups

Requirements

- Native or fluent Norwegian (C1+)

- Fluent English (B2+)

- Strong communication and interpersonal skills





- Interest in cloud technology and digital transformation tools

- Ability to assist and educate users with technical solutions

- Problem-solving mindset and attention to detail

- Team-oriented, proactive, and eager to learn

- Previous experience in customer support or technical assistance is a plus (not required)

What We Offer

- Hybrid working model – office based in Málaga or Valencia

- Full-time schedule | Monday to Friday, 09:00 – 18:00

- Comprehensive training and continuous learning opportunities

- Career growth within the cloud and tech industry

- Dynamic and multicultural work environment

- Start date: ASAP

Location

Málaga or Valencia, Spain (Hybrid)

📌 Hybrid Solution Specialist (Málaga)
🏢 Importante grupo
📍 Málaga