04 ago
|
Reconocida empresa
|
Barcelona
04 ago
Reconocida empresa
Barcelona
Key Responsibilities:
- Provide technical support and assistance to customers via phone, email, and chat.
- Identify, troubleshoot, and resolve technical issues effectively.
- Document and maintain detailed records of customer interactions and solutions.
- Collaborate with the team to resolve complex cases and enhance customer satisfaction.
- Follow standard processes to ensure consistent quality in service.
Qualifications:
- Native German speaker with strong English proficiency.
- Prior experience in technical support or customer service is a plus.
- Strong technical aptitude and excellent problem-solving skills.
- Ability to communicate technical information clearly and patiently.
- Effective time management and teamwork skills.
Relocation and Benefits:
- Flight Reimbursement: Up to 500€ for relocation flight
- Accommodation Assistance: Support in finding housing in Barcelona
📌 Junior Technical Support Advisor Native German Speaker (Barcelona)
🏢 Reconocida empresa
📍 Barcelona