Mercier Consultancy MD is seeking a dedicated Norwegian Customer Support Representative to join our team in Benalmadena. This role is idóneo for customer service enthusiasts who possess strong Norwegian language skills and a passion for providing outstanding support. You will be responsible for assisting Norwegian-speaking customers, ensuring their needs are met promptly and effectively.

Key Responsibilities

- Deliver exceptional customer support to Norwegian-speaking customers via phone, email, and chat.
- Assist customers with inquiries regarding products, orders, and account management.
- Effectively resolve complaints and issues to enhance customer satisfaction.
- Maintain accurate records of customer interactions and feedback.
- Collaborate with internal teams to resolve complex customer issues as needed.
- Stay updated on product information, promotions,



and company policies to provide accurate assistance.

- Fluency in Norwegian (spoken and written) is mandatory; proficiency in English is a plus.
- Experience in customer support or related roles, preferably within e-commerce or retail.
- Excellent communication and interpersonal skills focused on customer satisfaction.
- Ability to multitask and work efficiently in a dynamic environment.
- Familiarity with customer support software and platforms is advantageous.
- Willingness to learn and adapt to new processes and technologies.
- Strong organizational and detail-oriented skills.

1. Competitive Monthly Salary
2. Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...

📌 Norwegian Customer Support Representative - Benalmadena (Torremolinos)
🏢 Importante grupo
📍 Torremolinos