Role Overview:

As a Customer Support Specialist, youll be assisting clients with booking upgrades and tourism-related inquiries. Your role will involve handling calls and written communications while providing an outstanding customer experience. You'll be part of a multicultural and dynamic environment, helping customers from across the globe.

What You'll Do:

- Support customers with booking upgrades, changes, or general inquiries

- Offer friendly, solution-oriented service via phone, email, and chat

- Work closely with internal teams to resolve customer issues

- Ensure all interactions meet quality and compliance standards

- Maintain up-to-date knowledge of company services and procedures

Languages Required:

- Portuguese (Native)

- Spanish (C1)

- English (Minimum B2)





What Were Looking For:

- Experience in customer service (ideally in tourism or hospitality)

- Excellent communication skills and empathy

- Comfortable using digital tools and working in a structured environment

- Availability to start training on 4th June 2025

- Located in or willing to relocate to Málaga

Job Details:

- Modality: On-site (Business & Management format)

- Sector: Tourism Upgrade Booking

- Job Start: 13 June 2025

- Contract Type: Full-time

Join a vibrant and growing team in one of the most beautiful cities in Spain! ️

📌 Portuguese Tourism Agent Support - Malaga (Málaga)
🏢 Importante grupo
📍 Málaga