04 ago
|
Sin nombre
|
Barcelona
04 ago
Sin nombre
Barcelona
We're Hiring: French or German speaking Customer Service Representative
Barcelona, Spain | Remote | Full-time
Looking to grow your career in customer & tech support while living in one of Europe's most exciting cities? Join a integral outsourcing leader and support customers.
What You'll Do:
- Handle customer inquiries via phone, email & chat
- Provide technical guidance on connectivity, wireless networking & audiovisual products
- Record & track cases in the system, ensuring timely resolutions
- Escalate complex issues to senior specialists when needed
- Stay up to date on product knowledge & solutions
- Collaborate with your team to deliver top-tier service
What We're Looking For:
- Professionally Fluent French or German + good English (B2+)
- 1+ year in customer service/support (tech support a plus)
- Strong IT knowledge (connectivity, wireless, AV)
- Excellent problem-solving & communication skills
- Ownership mindset with ability to resolve or escalate effectively
What You'll Get:
- Competitive salary & performance-based package
- Monday to Friday schedule (09:00 - 18:00)
- 23 days of paid annual leave
- A dynamic, multicultural team with a supportive atmosphere
- Career development tools & guidance to help you grow
Ready to combine your tech skills + customer focus in a role with international impact? Apply now and start your journey in Barcelona!
📌 Customer Service Representative (Barcelona)
🏢 Sin nombre
📍 Barcelona