Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Danish Customer Service Agent for a rapidly growing FinTech company. This role offers the unique chance to work in beautiful Greece, with paid relocation included. You will be a key player in delivering top-notch support to our Danish-speaking clients, ensuring they have the best experience with our financial products and services.

Responsibilities

- Support Danish-speaking customers via phone, email, and chat, resolving inquiries related to financial products and services.
- Provide clear and accurate information about account management, transactions, and financial services.
- Assist customers with troubleshooting issues and resolving complaints promptly and professionally.
- Document all customer interactions in the CRM system for quality assurance and follow-up purposes.
- Collaborate with various teams to enhance the customer experience and ensure continuous improvement.
- Stay updated on evolving products,



industry trends, and company policies to offer informed support.

- Fluency in Danish (both written and spoken); proficiency in English is also required.
- Experience in customer service, preferably in the financial technology or finance sector.
- Strong problem-solving skills and a customer-oriented mindset.
- Excellent communication skills with an emphasis on clarity and empathy.
- Proficient in CRM systems and comfortable with standard office applications.
- Self-starter with the ability to work independently in a remote or hybrid environment.
- Willingness to relocate to Greece and immerse yourself in a new culture.

1. Competitive Monthly
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...

📌 Danish Customer Service Agent For FinTech - Work In Greece - Paid Relocation (España)
🏢 Importante grupo
📍 España