We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.

Key Responsibilities

- Respond to traveler inquiries and provide assistance across communication channels

- Support booking updates and special travel requests

- Share clear details about travel policies and trip preparation

- Monitor upcoming trips and confirm arrangements with clients

- Maintain professional and courteous communication at all times

Adecuado Candidate

- Strong customer-service mindset

- Clear written and verbal communication skills

- Detail-oriented and dependable

- Comfortable working independently in a remote setting

- Ability to adapt to digital booking and communication platforms

What We Offer

- 100% remote role

- Adaptable hours

- Structured training resources

- Collaborative team atmosphere

- Growth opportunities within the organization

📌 Remote Guest Services Representative Travel (Madrid)
🏢 Importante grupo
📍 Madrid