Mercier Consultancy MD is excited to announce an exceptional opportunity for a Hebrew Speaking Customer Service Agent to join a vibrant team, with the advantage of working in beautiful Bulgaria and paid relocation support. In this role, you will be responsible for providing outstanding customer service to Hebrew-speaking clients, ensuring they receive the support needed regarding our products and services.

Responsibilities

- Assist Hebrew-speaking customers through various channels, including phone, email, and chat, addressing inquiries and providing information on products and services.
- Deliver exceptional and personalized support, ensuring high levels of customer satisfaction.
- Resolve customer complaints and inquiries promptly, employing a professional and empathetic approach.
- Document all customer interactions accurately in the CRM system for follow-up and quality assurance.
- Work closely with internal teams to address and resolve more complex customer issues as needed.




- Stay informed about product developments and company policies to provide up-to-date support.

- Fluency in Hebrew (both written and spoken); proficiency in English is preferred.
- Previous experience in customer service, preferably in a remote or international environment.
- Strong communication and interpersonal skills with a commitment to customer service excellence.
- Ability to resolve issues efficiently while maintaining a calm and professional demeanor.
- Familiarity with CRM systems and basic office software.
- Self-motivated with the ability to work independently in a remote work environment.
- A willingness to relocate to Bulgaria and embrace a new culture with paid relocation support.

- Competitive Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package
- Fully Paid Training
- Private Gym
- And Much More....

📌 Hebrew Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation (España)
🏢 Importante empresa del sector
📍 España