Mercier Consultancy is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives to join our team in beautiful Bulgaria, complete with a fully paid relocation package! In this integral role, you will provide outstanding support to our Italian-speaking clients, ensuring their questions and concerns are addressed with professionalism and efficiency. Experience the rich culture, stunning landscapes, and welcoming atmosphere that Bulgaria has to offer while building a fulfilling career in a dynamic environment. If you are passionate about customer service and ready for a new adventure, we’d love to hear from you!

Responsibilities

- Deliver high-quality customer service in Italian through various communication channels, including phone, email, and live chat.
- Assist customers with inquiries regarding products and services, providing clear and accurate information.
- Effectively resolve customer complaints and issues, ensuring a positive customer experience.
- Document customer interactions carefully and contribute insights for ongoing service improvement.
- Collaborate with team members to enhance service quality and tackle common challenges.




- Stay knowledgeable about company offerings and industry trends to provide informed support.
- Engage in regular training and development sessions to continuously improve your service skills.

- Fluency in Italian and English is mandatory, with strong written and verbal communication skills.
- Prior experience in customer service is advantageous, but a willing attitude to learn is highly valued.
- Excellent problem-solving abilities and a strong commitment to customer satisfaction.
- Able to handle multiple inquiries efficiently in a fast-paced work environment.
- Basic computer skills and experience with customer service software is a plus.
- Willingness to relocate to Bulgaria and embrace a new cultural experience.
- Flexibility to work various shifts, including evenings and weekends, as needed.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( flight, transfer and hotel )
5. Health Insurance
6. Private Health Insurance
7. And Much More...

📌 Italian Speaking Customer Service Jobs In Bulgaria - Fully Paid Relocation (España)
🏢 Sin nombre
📍 España