04 ago
|
Importante empresa
|
España
04 ago
Importante empresa
España
Join Mercier Consultancy MD as a Live Expert specializing in the high-tech industry, where you will have the exciting opportunity to work in Greece! This role is perfect for individuals who are passionate about technology and have a knack for assisting customers. As a Dutch-speaking Live Expert, you will engage with clients in real-time, providing support, troubleshooting, and expert advice on a range of high-tech products and services.
Key Responsibilities
- Provide exceptional customer support through live chat, video calls, and other communication channels in Dutch.
- Assist clients with inquiries regarding high-tech products, offering expert guidance and troubleshooting assistance.
- Identify customer needs and tailor solutions to enhance their experience with our products and services.
- Stay updated on the latest high-tech trends, products, and company offerings to provide informed support.
- Collaborate with technical teams to resolve complex issues and escalate when necessary.
- Maintain accurate records of customer interactions and feedback for continuous improvement.
- Fluency in Dutch (written and spoken) is essential; proficiency in English is a plus.
- Strong communication and interpersonal skills to engage effectively with clients.
- Previous experience in customer support, preferably in the high-tech industry, is advantageous.
- Technical aptitude and a passion for technology, with the ability to quickly learn about new products.
- Ability to work in a fast-paced environment and handle multiple inquiries simultaneously.
- Problem-solving skills and a customer-oriented mindset to provide exceptional service.
- Willingness to work versátil hours to accommodate customer needs.
- Open-minded and collaborative approach, with a willingness to learn and grow in the role.
1. Competitive Monthly Salary
2. 2 Extra Salaries Per Year
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. And Much More...
📌 Live Expert (Dutch-speaking) - High Tech Industry - Work In Greece (España)
🏢 Importante empresa
📍 España