Mercier Consultancy is thrilled to announce an exciting opportunity for Polish Speaking Customer Service Representatives to join our team in Bulgaria, complete with a fully paid relocation package! In this essential role, you will be responsible for delivering outstanding support to our Polish-speaking clients, ensuring their inquiries are addressed with precision and care. Bulgaria is known for its stunning landscapes, rich history, and welcoming culture, providing a perfect backdrop for your career advancement. If you are passionate about customer service and ready to embark on a new adventure, we invite you to apply!

Responsibilities

- Provide exceptional customer service in Polish through various communication channels, including phone, email, and live chat.
- Assist customers with inquiries regarding products and services, offering accurate information and support.
- Effectively resolve customer complaints and challenges, ensuring a positive experience.
- Document customer interactions diligently and contribute insights for continuous service improvement.
- Work collaboratively with your team to enhance service quality and tackle common issues.




- Stay informed about company offerings and industry trends to provide knowledgeable assistance.
- Participate in ongoing training sessions to enhance your customer service skills.

- Fluency in Polish and English is required, with strong written and verbal communication skills.
- Previous experience in customer service is preferred, but a willingness to learn is highly valued.
- Excellent problem-solving abilities and a strong commitment to customer satisfaction.
- Ability to effectively multitask and manage inquiries in a fast-paced environment.
- Basic computer skills and familiarity with customer service software are advantageous.
- Willingness to relocate to Bulgaria and immerse yourself in a new cultural experience.
- Flexibility to work various shifts, including evenings and weekends, as needed.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( flight, transfer and hotel )
5. Health Insurance
6. Private Health Insurance
7. And Much More...

📌 Polish Speaking Customer Service Jobs In Bulgaria - Fully Paid Relocation (España)
🏢 Importante grupo
📍 España