Join the dynamic team at Mercier Consultancy as a Portuguese Speaking Customer Service Advisor and embark on an adventure in Greece with paid relocation! In this rewarding position, you will be the key point of contact for our Portuguese-speaking clients, delivering outstanding customer service while experiencing the sun-kissed beauty of Greece.

As a Customer Service Advisor, your primary responsibility will be to assist clients through various communication channels, ensuring their concerns are addressed promptly and professionally. You will play a crucial role in maintaining our reputation for high-quality service and customer satisfaction.

Responsibilities

- Provide exemplary support to Portuguese-speaking customers via phone, email, and chat
- Address client inquiries and provide solutions regarding our products and services
- Accurately document customer interactions in our CRM system
- Collaborate with team members to resolve any issues that arise
- Educate clients on the latest product features and benefits




- Gather and relay customer feedback for continuous service improvement
- Engage in ongoing training to remain knowledgeable about product updates

- Fluency in Portuguese and English, both written and spoken
- Excellent communication and interpersonal skills
- Previous experience in customer service or a related field is advantageous
- Ability to handle multiple inquiries in a busy environment
- Detail-oriented with strong problem-solving skills
- Customer-centric mindset and a passion for delivering quality service
- Willingness to relocate to Greece

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

And More...

📌 Portuguese Speaking Customer Service Advisor - Work In Greece - Paid Relocation (España)
🏢 Importante empresa
📍 España