Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Portuguese Speaking Customer Service Agent based in Greece - with fully paid relocation! This position invites you to join a vibrant team dedicated to delivering excellent customer service to Portuguese-speaking clients. Experience the beauty of Greece while advancing your career in a dynamic work environment.

Responsibilities

- Provide support to Portuguese-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
- Offer insightful information and solutions to enhance the customer experience, ensuring satisfaction with every interaction.
- Resolve customer complaints efficiently and professionally, escalating issues when necessary.
- Maintain accurate records of customer interactions and outcomes in the CRM system.
- Collaborate with colleagues and other departments to improve service quality and address customer needs effectively.




- Stay informed about product updates and company policies to provide the most accurate assistance to customers.

- Fluency in Portuguese (both written and spoken); proficiency in English is preferred.
- Experience in customer service, ideally in a contact center or retail environment.
- Exceptional communication and interpersonal skills with a strong commitment to customer satisfaction.
- Problem-solving skills and a proactive attitude towards addressing customer inquiries.
- Proficient in using CRM systems and standard office applications.
- Ability to work independently and as part of a team in a fast-paced environment.
- Willingness to relocate to Greece and embrace a new cultural experience.

1. Competitive Monthly
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...

📌 Portuguese Speaking Customer Service Agent In Greece - Fully Paid Relocation (España)
🏢 Importante empresa
📍 España