Mercier Consultancy MD is thrilled to present a fantastic opportunity for Spanish Speaking Customer Service Representatives at a leading AI & Technology Company, based in Greece. This role is ideal for tech-savvy individuals who are passionate about artificial intelligence and dedicated to providing exceptional customer support. As a representative, you will assist customers in Spanish, helping them with inquiries related to AI products and technologies.

Key Responsibilities

- Manage customer inquiries regarding AI solutions, technology products, and account management via phone, email, and chat in Spanish.
- Provide clear and comprehensive guidance on product features, troubleshooting, and user support.
- Assist customers with onboarding processes and ensure a smooth experience with the technology.
- Resolve customer complaints and technical issues promptly, ensuring high levels of satisfaction.
- Document all customer interactions and resolutions in the CRM system for record-keeping.




- Collaborate with product development teams to relay customer feedback and enhance service delivery.
- Stay updated on AI trends and product updates to provide informed assistance to customers.

- Fluency in Spanish (both written and spoken) is essential; knowledge of English is a plus.
- Previous experience in customer service, preferably in the technology or AI sector.
- Strong communication skills with an ability to explain complex concepts clearly.
- Problem-solving abilities and a proactive approach to customer inquiries.
- Excellent time management and organizational skills to handle multiple inquiries effectively.
- Familiarity with CRM software and AI technologies is desirable.
- Willingness to work adaptable hours, including evenings and weekends as necessary.
- Relocation to Greece is required for this position.

1. Competitive Monthly Salary
2. 2 Extra Salaries Per Year
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. And Much More...

📌 Spanish Speaking Customer Service for AI & Technology Company in Greece (España)
🏢 Importante empresa
📍 España